Erie Insurance
Reviews 2023

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Read small business insurance company reviews including ratings, policy types, customer service, and pricing.

Erie Insurance Ratings

Erie Insurance Reviews

Erie Insurance Reviews 2023 (Ratings, Complaints & Coverage). Erie Insurance is one of the major regional insurers serving Pennsylvania, New York and a total of 12 states. They offer all the basics of commercial and personal lines coupled with a wide range of specialty policies.

Having been in the business for close to 100 years, Erie has managed to create a very strong reputation, and just as they advertise, the company takes insurance seriously.

If you are a business owner looking to buy liability insurance, read Erie Insurance reviews to learn about Erie's products.

Check out Erie Insurance's reviews, ratings, complaints & coverage for general liability, workers compensation and other small business insurance commercial policies.

Following are some of the answers to commonly asked Erie small business insurance questions:

Does Erie Offer Business Insurance?

Yes, Erie offers business insurance with a focus on small business commercial policies.

What Types Of Commercial Insurance Does Erie Offer?

Erie offers small business insurance policies including: General Liability, Commercial Property, Workers Compensation, Commercial Auto and others.

How Much Does Erie's Small Business Insurance Cost?

The average cost of Erie's commercial insurance policies ranges from $49 to over $129 per month, and is mainly based on your business's: Industry, Location, Gross Sales, Employees and/or Payroll, Policy Limits, Endorsements, Deductibles, Experience & Claims History.

About Erie Insurance

Erie Insurance Company was founded in 1925, in Erie, Pennsylvania. Erie was initially selling auto insurance. After a few years, they expanded their business to Pittsburgh. In 1953, they moved out of Pennsylvania into Maryland. The company expanded into inland marine and fire insurance. In 1961, they added the homeowner's insurance and life insurance policy in 1967. Since then, Erie Insurance has added more insurance products including the commercial lines.

Currently, Erie Insurance is available in Maryland, Illinois, Pennsylvania, Indiana, Kentucky, Ohio, Tennessee, Virginia, New York, West Virginia, Wisconsin and North Carolina. Even though they don't insure in all states, Erie has still managed to rank among the top 10 auto insurance firms in the country. Erie has also managed to secure a position in Fortune 500, where the company currently sits at number 382.

Erie's products are usually sold through a network of independent agents all over the states that they currently serve. Quotes for auto insurance are available online. However, you will have to choose your own agent as part of this process so as to complete your purchase. Other lines can be quoted through agents only. Even though they have a very strong online presence, the company's approach to selling insurance policies still remains agent-driven.

The Erie Insurance reviews on the Internet are above average.

Commercial Insurance Products

Erie offers commercial insurance policies and individual policies for different business types. The coverage is usually available for medical, restaurant, auto repair, retail, wholesale and several other types of coverage. Erie Insurance reviews for business insurance are about average online. The available coverages include:

  • The UltraPack Plus Business Owner's Package - This package includes business property protection and general liability.
  • FiveStar Package - Liability and property package for contractors who have less than 10 employees.
  • UltraSure for The Property Owners - This is a policy for the owners of apartment and condo buildings.
  • Business Auto
  • Worker's Compensation
  • Business Practices Liability
  • UltraFlex - property and liability package for contractors
  • Business Catastrophe Liability
  • Garage Auto

Commercial Prices and Premiums

Erie Insurance doesn't rank among most affordable commercial insurance options. As a matter of fact, the company comes above average for the premium pricing. Their business auto insurance rates are the most affordable rates for the good drivers that are claims-free or they've got more than 1 vehicle.

Erie Commercial Claims

Erie Insurance offers many methods to fill a claim just like most major insurance firms. Claims at Erie can be filed in several ways as listed below:

  • By phone
  • By contacting the local claims office
  • Contacting an Erie agent
  • Filing your claims online

Online claim filing is usually used for most policies. Their website directs the customers to enter their policy number and then follow the given instructions. However, some policies will need the claim to be filed through a different method. Claims process vary depending on the type. For instance, simple claims could be handled quickly, whereas more complex claims might take long and they require more investigation. Erie Insurance reviews for claims are all over the board.

Are Erie's Commercial Insurance Reviews & Ratings Good?

Following are some Erie business insurance ratings found online which appear mixed:

  • - The Better Business Bureau rates them 3.87 out of 5 stars.
  • - Yelp rates them 1.5 out of 5 stars.
  • - my3cents rates them 1.0 out of 5 stars.

The company's J.D. Power ratings for claims satisfaction are good. Erie Insurance also came top in the survey for purchase experience. In turn, the company earned one of the highest J.D Power ratings and the J.D. Power's award for client satisfaction in 2016.

Erie Insurance Contact Information

Address: 100 Erie Insurance Place, Erie, PA 16530


Other companies owned: Flagship City Insurance Co and Erie Insurance Exchange.

The Bottom Line On Erie Insurance

Erie Insurance is one of the regional insurers with a great reputation and long history for insurance services. They offer all basic types of business insurance. Even though their rates are on the higher end, they still offer some good insurance programs that will help you to lower rates and eventually keep them down. They are certainly the most competitive firm for low-risk clients.

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