Acuity Insurance Reviews 2019 (Ratings, Complaints & Coverage). Acuity is a mutual insurance company that has been around since 1925 and is currently the 65th largest insurance company in America. From their beginnings in the little known town of Herman, Acuity has developed to be an organization based in 23 states with premiums of more than $4 billion. Their core business is casualty and property insurance, and they take pride in being ranked third on Fortune's list of the 100 Best Companies to Work For in 2015.
If you are a business owner looking to buy liability insurance, read Acuity insurance reviews to learn about Acuity's products.
Check out Acuity reviews, ratings, complaints & coverage for general liability, workers compensation and other small business insurance commercial policies.
Acuity Insurance was founded by a group of independent brokers. The aim of the formation was to meet the needs of the rising number of car owners that were transforming America during the time. The company has developed to becoming one of the leading insurers and has a reputation of innovating policies and services that address the unique needs of their clients. The Acuity insurance reviews on the Internet are ok.
Acuity provides commercial insurance to customers in 23 states in the country. Their business insurance offerings include general liability, crime, property, workers compensation, and more.
Acuity's main business insurance offering is commercial auto, and provides various coverages including: Liability, including the expenditures involved in defending lawsuits and settling those respective claims, as well as the insured client's responsibility for bodily injury or property damage; Replacement Cost Coverage; Personal Injury Protection; Medical Payments; Uninsured Motorists; Car Damage, including towing, vandalism, weather damage, theft and collision; Underinsured Motorists as well as Lease/Loan Payoffs.
The Acuity insurance ratings for commercial auto are hard to find online.
Acuity has partnered up with hundreds of independent insurance agencies to provide excellent service for its clients and prospective clients' coverage needs. While the corporate headquarters is in Sheboygan, WI, independent insurance agents are located across 18 different states. Acuity insurance reviews are mixed here.
Acuity is very selective about their small business insurance quotes. If you want a free quote from this company, you're going to have to give a fair amount of information before they can give you an estimate.
To get a business insurance quote, you need to get in touch with one of their agents. On their website, simply select your state and city and a list of available agents will be provided for you to contact. This may seem dated since most providers simply fill out an online form. However, for those who have quite a few questions and want to hear things first-hand, then this will work for you. Acuity ratings are average here.
Claims can be filed with Acuity 24 hours a day, 7 days a week. Policy holders can file a claim online or call a toll free number. Through the website, customers can check the status of a claim, file a claim, and report any misconduct by an affiliate.
An average claim turnaround time is less than one week as long as everything has been done correctly and submitted in a timely manner. So it only takes about seven days from claim to payout. As always, not every case is the same, claim times will vary from case to case.
Acuity has a strong history of good customer service, according to their clients and the apparent lack of complaints on both the BBB website and the NAIC Complaint Index. They also have an "A+ Superior" rating from A.M. Best, assuring would-be customers that paying out on claims shouldn't be a problem at any point in the near future.
Acuity is recognized nationally for intellectual capital and operational excellence. The company has also earned many accolades for its superior financial products and solutions. Apart from providing insurance services, the Acuity insurance company is also known for community philanthropy, technology advancement and recognition of its staff in the workplace. Some of their awards include:
Following are some ratings found online which appear mixed:
Address: 2800 South Taylor Drive, Sheboygan, WI 53081
Since Acuity's business model has been operating and thriving for more than 90 years, they've got to be doing something right. However, as times change, their adherence to local and face-to-face business practices may be holding them back. It also makes it difficult for clients to get accurate quote information from them so that you can compare them to the competition and make sure you are getting the best deal.