Certainly Insurance
Reviews 2023

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Read small business insurance company reviews including ratings, policy types, customer service, and pricing.

Certainly Insurance Ratings

Certainly Insurance Reviews

Certainly Insurance Reviews 2023 (Ratings, Complaints & Coverage). Certainly Insurance is a recently established company that offers a specialized portfolio of select insurance policies.

Since their dawn, Certainly has become well-known for its renters insurance policies. The company also, however, offers auto insurance as well as small business insurance policies.

All of Certainly's policies are underwritten by Liberty Mutual Insurance, a reputable Fortune 500 insurer with a long history.

If you are a small business owner looking to buy Certainly business insurance, read Certainly insurance reviews to learn about their products.

Check out Certainly Insurance reviews, ratings, complaints & coverage for general liability, professional liability and other small business insurance commercial policies.

Following are some of the answers to commonly asked Certainly insurance questions:

Does Certainly Offer Business Insurance?

Yes, Certainly Insurance offers commercial insurance aimed at small businesses. All of these policies are underwritten by Liberty Mutual Insurance.

What Types Of Commercial Insurance Does Certainly Offer?

Certainly Insurance offers a variety of commercial insurance options aimed at small business owners. These include General Liability Insurance and Business Personal Property coverage.

Certainly additionally offers a Business Owners Policy that combines both of these types of insurance into a single easy plan.

In addition to these types of insurance, which all small businesses will need, Certainly also makes several more specialized insurance options available. These include tools and equipment coverage, photography coverage, and Errors & Omissions insurance coverage for contractors.

Notably, Certainly is not currently able to offer Workers' Compensation coverage.

The term "small business insurance" has different meanings to different insurers. Some insurance companies that say they focus on small commercial ventures can insure businesses with over 50 employees and more than $5 million in annual revenue, for instance.

When Certainly declares that they offer small business insurance, the company truly means it - their policies are designed for companies with 10 or fewer employees. Certainly Insurance currently offers:

  • General Liability Insurance, specifically with a focus on third party property claims, including cases in which small businesses inadvertently damage equipment they leased or rented from third parties.
  • Business Personal Property, which covers your commercial building's contents - including property that belongs to customers, clients, or other third parties.
  • Business Owners Policy, which merges the preceding two types of coverage into one easy policy.

Other forms of coverage offered include E&O insurance for contractors, photography coverage, identity theft recovery coverage, and acts of terrorism coverage. These may be included by default in small business plans, or are in other cases available as add-ons.

Certainly is able to work with numerous different types of small businesses, so long as they have 10 or fewer employees, and their plans are designed for companies with an annual revenue of less than $1 million. The Certainly Insurance reviews are good online.

How Much Does Certainly's Small Business Insurance Cost?

The average cost of Certainly's commercial insurance policies ranges from $30 to over $207 per month, and is mainly based on your business's: Industry, Location, Gross Sales, Employees and/or Payroll, Policy Limits, Endorsements, Deductibles, Experience & Claims History.

About Certainly Insurance

As a relatively new insurance company underwritten by Liberty Mutual Insurance, Certainly's small business plans are currently available to small business owners in 23 states.

While Liberty Mutual provides the financial funding for this company, small business owners who decide to partner with Certainly will have their accounts managed exclusively by Certainly Insurance employees. It is the company's mission to offer a set of simple and intuitive insurance options that small business owners can rely on.

Due to the fact that Certainly is a new company, reviews are scarce - and those that do exist tend to focus on their other options of renters and auto insurance. Because of this, the best way to gain further insights into Certainly is to look at reviews of Liberty Mutual.

This long-standing insurance company is well known as a reputable insurer catering to many different types of businesses, and has favorable reviews.

According to Certainly Insurance's website, "he value of having a Fortune 100 company at your back can't be overstated, especially when it comes to insurance. With the backing of Liberty Mutual Insurance, a company with more than 100 years of industry experience, Certainly will be there when you and your business need us most. Operating as a startup allows us great flexibility. We can move faster, talk simpler, and use technology to innovate new and better ways of doing things as quickly as we think them up."

Certainly Insurance Quoting Process

According to Certainly Insurance, "We make it simple with an easy-to-understand quoting process that lets you choose the options that work best for your business and give you instant access to your Certificate of Insurance so you can get to work." We were unable to locate any specific Certainly Insurance reviews for quoting.

Certainly Insurance Claims Process

Submitting a claim is quick and easy. Simply click "File a claim" in the main menu, provide us with a few details, and a member of our claims team will reach out with next steps. If you are a Certainly customer, choose "I have a Certainly policy" and you will be required to login. If you are not, simply choose "I don't have a Certainly policy" and follow the short prompts.

We did not find any specific Certainly Insurance reviews for claims.

Certainly Insurance Pros And Cons


  • Due to the fact that all policies are underwritten by Liberty Mutual, clients can have confidence in strong financial backing.
  • Certainly makes the process of becoming insured simple for small startups.


  • As a new company, there are few reviews, meaning that small business owners cannot benefit from the insights of those who have partnered with Certainly in the past.
  • Certainly places a heavy emphasis on online communication. Those who wish to speak to a person over the phone may not feel satisfied.

Are Certainly's Commercial Insurance Reviews & Ratings Good?

Certainly Insurance reviews are good on their renters insurance. Liberty Mutual likewise has many strong small business insurance reviews. It is only to be expected that a newer insurance company does not have many reviews from small business owners yet.

We could not find any Certainly Insurance reviews or ratings for their small business insurance policies online.

Certainly's Contact Information

Address: 175 Berkeley Street, Boston, MA 02116.

Website: https://www.getcertainly.com

Certainly Insurance Reviews - The Bottom Line

As a company underwritten by Liberty Mutual, Certainly offers small business policies you can trust - if you own a truly small business with straightforward insurance needs.

Certainly Insurance reviews for their commercial policies are not available as the date this review was written.

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