Travel Agency Insurance

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Travel Agency Insurance Policy Information

Travel Agency Insurance

Travel Agency Insurance. Travel agents make arrangements for airline or railway transportation, cruises, lodging, vehicle rental, and tours for clients. The agency may limit services to individuals and their families, serve commercial and business clients, or specialize in "event" travel, such as destination weddings, family reunions, mission trips for church groups, or sporting events. Services may be combined into one comprehensive vacation package.

Travel agents may be compensated for their services by the individual or company requesting the travel arrangements, or the travel service provider, either on a commission or on a flat fee basis. The agency may offer a money exchange or sell travel insurance. In some states, travel agents are required to be licensed and bonded.

Everyone needs to get away from it all now and then. Problem is, organizing a relaxing time for your clients could mean a stressful time for you. Holidays are expensive and if things don't go according to plan, your clients won't hesitate to point the finger at you. While years of training and experience can take the travel professional far, some things, like the weather and airlines, are uncontrollable.

Similarly, no travel agent is immune to mistakes that can occur doing business with countless travelers. Scheduled airlines, hotels and tour operators can fail to meet the high expectations of clients who may have been planning their trips for months. The threat of global terrorism is part of everyday life and natural disasters can strike sporadically. For this reason, travel agency insurance is a necessity.

Travel agency insurance protects your business from lawsuits with rates as low as $27/mo. Get a fast quote and your certificate of insurance now.

How Much Does Travel Agency Insurance Cost?

The average price of a standard $1,000,000/$2,000,000 General Liability Insurance policy for small travel agencies ranges from $27 to $39 per month based on location, size, payroll, sales and experience.

Why Do Travel Agents Need Business Insurance?

Following are some of the key exposures that travel agency insurance covers:

  • Carelessness in collection of payment for transportation and accommodations from customer.
  • Failure to advise on visa or country entry requirements.
  • Failure to book transportation and hotel reservations as agreed.
  • Failure to examine carrier operating rules, employee qualification guidelines, or carrier training and testing programs for compliance with regulations or safety standards.

Types Of Coverage For Travel Agents

Uninsured catastrophic losses can threaten the very existence of the agency you have worked so hard to create. Although there are many types of insurance available, there are a number of travel agency insurance coverages that every agency should purchase:

Professional Liability Insurance: Also know as errors and omissions insurance (E&O). As a travel agent, you could face malpractice lawsuits about the travel services you provide if doesn't meet the promised results. Your customers could also sue you over:

  • A travel experience different than what you advertised.
  • Mistakes you made with someone's travel.
  • Wrong bookings.
  • Accommodations that were unsatisfactory.
  • Negligence in professional responsibilities.

This travel agency insurance provides coverage for the costs of legal fees, judgments or settlements, and for lost wages. It is the surest way of protecting your good name.

General Liability Insurance: GLI for your travel agency is like liability insurance for your car. In case you have a wreck, vehicle liability insurance only pays for the other guy's damages but not for yours. Similarly, commercial general liability for your agency covers third party injuries and property damage - but not anything you suffered. GLI covers things like product liability or when someone slips and falls in your premises and sues you.

Business Auto Insurance: A commercial auto policy provides coverage for autos owned by your agency. The insurance pays any costs to third parties resulting from bodily injury or property damage for which your agency is legally liable, up to the policy limits. Depending on what kind of coverage you buy, the insurance will pay to replace or repair the vehicle because of damage resulting from accidents, theft, flooding or any other event.

Directors and Officers Liability Insurance: With the increasing emphasis on accountability in today's business world, company board members are under growing scrutiny from regulators, investors and shareholder groups to comply with regulatory and corporate governance standards. This Insurance provides your Executives with protection from financial loss and personal financial loss from wrongful acts conducted in their capacity as corporate officers.

Travel Agencies' Risks & Exposures

Premises liability exposures may be minimal if most operations are conducted on premises and most of the client contact is electronic or by mail. If clients visit the premises, they must be kept in customer waiting areas and designated conference areas. All areas must be well maintained with floor covering in good condition. Exits must be sufficient in number, be well marked, and have backup lighting in case of power failure.

Parking lots and sidewalks need to be in good repair with snow and ice removed, and generally level and free of exposure to slips and falls. Hazards are greatly increased if agents act as guides or conduct tours. They must be aware of travel restrictions and advisories. Taking a group of tourists into a climate of civil, social, political, or environmental unrest can have serious consequences.

Professional liability exposures may be high. If a time, dates, places, or airlines are booked incorrectly, customers could incur additional costs. Other potential problems include overbooking, customer dissatisfaction with a recommended facility or tour, or failure to warn of conditions at the point of destination. Agents are expected to assist travelers during times of crisis such as strikes, air carrier bankruptcies, severe weather conditions, and other situations where passengers may become stranded.

Workers compensation exposure is generally limited to that of an office. Potential injuries include eyestrain, neck strain, carpal tunnel syndrome, and similar cumulative trauma injuries that can be addressed through ergonomically designed workstations. If clients are transported, the loss potential increases as drivers may be in unfamiliar areas and could be injured in accidents.

If the insured's employees act as tour guides overseas, the potential for injury can be very high as the agency has little control over other premises. Overseas exposures will require special foreign coverage. If an employee is injured in another country, the cost of returning home could be extremely high. Repatriation coverage, including air ambulance services, should be considered.

Property exposures are generally limited to that of an office. There may be some incidental storage or an area for meetings. Ignition sources include electrical wiring, heating, and air conditioning systems. Computers and other electronic equipment may be targets for theft. Business interruption losses can be high if the loss of use of equipment should occur during peak travel season.

Crime exposures include employee dishonesty, and money and securities. Hazards increase without proper background checks, monitoring procedures, and securing of all records to prevent unauthorized access. Employees may take unauthorized trips or work with a third party to defraud the agency through improper discounts or similar theft techniques.

All job duties, such as ordering, billing and disbursing should be separate and reconciled on a regular basis. Audits should be performed at least annually. Money and securities risks increase without frequent deposits. While travel tickets are highly negotiable instruments, the increased usage of electronic tickets (e-tickets) has greatly reduced the potential for theft.

Inland marine exposures can consist of accounts receivable if the agency offers credit, bailees customers (for tickets that have been purchased but not yet picked up), computers, and valuable papers and records for customers' and suppliers' information. Causes of loss include lightning, power surge, wiring and overheating. Duplicates should be made and kept in an off-site backup facility for easy reproduction following a loss.

Commercial auto exposure is often limited to hired and non-owned, but may include the use of rental cars. If the agency transports clients, the exposure increases. If the insured conducts tours in the U.S., the contractual arrangement should prevent bus company exposures from transferring to the agency.

Company vehicles are supplied to employees, there should be written procedures regarding personal use by employees and their family members. All drivers must have appropriate licenses and acceptable MVRs. Vehicles must be maintained, and records kept in a central location.

Commercial Insurance And Business Industry Classification

  • SIC CODE: 4724 Travel Agencies, 4725 Tour Operators
  • NAICS CODE: 561510 Travel Agencies, 561520 Tour Operators
  • Suggested ISO General Liability Code(s): 61224, 61225, 49333
  • Suggested Workers Compensation Code(s): 8810, 8742

4724: Travel Agencies

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 47: Transportation Services | Industry Group 472: Arrangement Of Passenger Transportation

4724 Travel Agencies: Establishments primarily engaged in furnishing travel information and acting as agents in arranging tours, transportation, rental of cars, and lodging for travelers. Tour operators primarily engaged in arranging and assembling tours for sale through travel agents are classified in Industry 4725.

  • Tourist agencies for the arrangement of transportation, lodging, and
  • Travel agencies

4725: Tour Operators

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 47: Transportation Services | Industry Group 472: Arrangement Of Passenger Transportation

4725 Tour Operators: Establishments primarily engaged in arranging and assembling tours for sale through travel agents. Tour operators primarily engaged in selling their own tours directly to travelers are also included in this industry.

  • Tour operation (travel)
  • Tours, except sight-seeing buses, boats, and airplanes
  • Wholesale tour operator

Travel Agency Insurance - The Bottom Line

Romance. Relaxation. Adventure. As a travel agent, you're in the business of selling all this and more. But what happens when travel turn into misadventure? Perhaps an incorrect departure date. The wrong itinerary. A forgotten passport... It only takes a client who believes you have erred to file a case against you, whether or not the facts actually support their allegations. travel agency insurance provides valuable coverage in the event of any claims.

Types Of Small Business Insurance - Requirements & Regulations

Perhaps you have the next great idea for a product or service that you know will appeal to your local area. If you've got a business, you've got risks. Unexpected events and lawsuits can wipe out a business quickly, wasting all the time and money you've invested.

Operating a business is challenging enough without having to worry about suffering a significant financial loss due to unforeseen and unplanned circumstances. Small business insurance can protect your company from some of the more common losses experienced by business owners, such as property damage, business interruption, theft, liability, and employee injury.

Purchasing the appropriate commercial insurance coverage can make the difference between going out of business after a loss or recovering with minimal business interruption and financial impairment to your company's operations.

Small Business Information

Insurance is so important to proper business function that both federal governments and state governments require companies to carry certain types. Thus, being properly insured also helps you protect your company by protecting it from government fines and penalties.

Small Business Insurance Information

In the business world, there are many risks faced by company's every day. The best way that business owners can protect themselves from these perils is by carrying the right insurance coverage.

The The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and regulatory support organization. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight.

Commercial insurance is particularly important for small business owners, as they stand to lose a lot more. Should a situation arise - a lawsuit, property damage, theft, etc. - small business owners could end up facing serious financial turmoil.

According to the SBA, having the right insurance plan in place can help you avoid major pitfalls. Your business insurance should offer coverage for all of your assets. It should also include liability and casual coverage.

Types Of Small Business Insurance

Choosing the right type of coverage is absolutely vital. You've got plenty of options. Some you'll need. Some you won't. You should know what's available. Once you look over your options you'll need to conduct a thorough risk assessment. As you evaluate each type of insurance, ask yourself:

  • What type of business am I running?
  • What are common risks associated with this industry?
  • Does this type of insurance cover a situation that could feasibly arise during the normal course of doing business?
  • Does my state require me to carry this type of insurance?
  • Does my lender or do any of my investors require me to carry this type of policy?

A licensed insurance agent or broker in your state can help you determine what kinds of coverages are prudent for your business types. If you find one licensed to sell multiple policies from multiple companies (independent agents) that person can often help you get the best insurance rates, too. Following is some information on some of the most common small business insurance policies:

Business Insurance Policy Type What Is Covered?
General Liability InsuranceWhat is covered under commercial general liability insurance? It steps in to pay claims when you lose a lawsuit with an injured customer, employee, or vendor. The injury could be physical, or it could be a financial loss based on advertising practices.
Workers Compensation InsuranceWhat is covered under workers compensation insurance? This type of insurance protects a business and its owner(s) from claims by employees who suffer a work-related injury, illness or disease. Workers comp typically provides the injured employee with benefits to cover medical expenses, a portion of his/her lost wages, rehabilitation costs if applicable, and permanent partial or permanent total disability.
Product Liability InsuranceWhat is covered under product liability insurance? I pays an injured party's settlement or lawsuit claim arising from a defective product. These are usually caused by design defects, manufacturing defects, or a failure to provide adequate warning or instructions as to how to safely use the product.
Commercial Property InsuranceWhat is covered under business property insurance? General liability policies don't cover damages to your business property. That's what commercial property insurance is for. It protects all of the physical parts of your business: your building, your inventory, and your equipment, giving you the funds you need to replace them in the event of a disaster. If you work from home, you might consider a Home Based Business Insurance policy instead.
Business Owners Policy (BOP)What is covered under a business owners policy (BOP)? This is a policy designed for small, low-risk businesses. It simplifies the basic insurance purchase process by combining general liability policies with business income and commercial property insurance.
Commercial Auto InsuranceWhat is covered under business auto insurance? This type of insurance covers automobiles being used for business purposes. This could include a fleet of business-only vehicles or a single company car. In some cases it might cover your car or your employee's car while they're being used for business. These policies have much higher limits, ensuring you can cover your costs if one of these vehicles gets into an accident.
Commercial Umbrella PoliciesWhat is covered under commercial umbrella insurance? This type of policy is a sort of "gap" insurance. It covers your liability in the event that a court verdict or settlement exceeds your general liability policy limits.
Liquor Liability InsuranceWhat is covered under liquor liability insurance? It covers bodily injury or property damage caused by an intoxicated person who was served liquor by the policy holder.
Professional Liability (Errors & Omissions)What is covered under professional liability insurance? This type of business insurance is also known as malpractice oe E&O. It covers the damages that can arise from major mistakes, especially in high-stakes professions where mistakes can be devastating.
Surety BondWhat is covered under surety bonds? Bonding is a contract where one party, the SURETY (who assures the obligee that the principal can perform the task), guarantees the performance of certain obligations of a second party, the PRINCIPAL (the contractor or business who will perform the contractual obligation), to a third party, the OBLIGEE (the project owner who is the recipient of an obligation).


Who Needs General Liability Insurance? - Virtually every business. A single lawsuit or settlement could bankrupt your business five times over. You might also need this policy to win business. Many companies and government agencies won't do business with your company until you can produce proof that you've obtained one of these policies.

Business Insurance Required by Law
Small Business Commercial Insurance

If you have any employees most states will require you to carry worker's compensation and unemployment insurance. Some states require you to insure yourself even if you are the only employee working in the business.

Your insurance agent can help you check applicable state laws so you can bring your business into compliance.

Other Types Of Small Business Insurance

There are dozens of other, more specialized forms of small business insurance capable of covering specific problems and risks. These forms of insurance include:

  • Business Interruption Insurance
  • Commercial Flood Insurance
  • Contractor's Insurance
  • Cyber Liability
  • Data Breach
  • Directors and Officers
  • Employment Practices Liability
  • Environmental or Pollution Liability
  • Management Liability
  • Sexual Misconduct Liability

Whether you need any or all of these policies will depend on the results of your risk assessment. For example, you probably don't need an environmental or pollution policy if you're running an IT company out of a leased office, but you would need data breach and cyber liability policies to fully protect your business.

Also learn about small business insurance requirements for general liability, business property, commercial auto & workers compensation including small business commercial insurance costs. Call us (855) 767-7828.

Additional Resources For Retail Insurance

Read valuable small business retail insurance policy information. In a retail business, you need to have the right type of commercial insurance coverage so that your store, employees, and inventory are protected.


Retail Insurance

Retail stores are susceptible to premises liability claims because of customer traffic, but large department and specialty stores are more susceptible than most.

All retail stores have significant property exposures. The on-hand stock represents a considerable investment, but the amount on hand fluctuates seasonally. For this reason, physical damage insurance on this property must be arranged carefully. When the insured occupies a non-owned building, insurance coverage must be arranged for the insured's interest in extensive improvements and betterments made to the premises.

Crime insurance, in the form of employee theft and money and securities coverage, is also very important.

The businessowners policy was designed with retail exposures and operations in mind. For this reason alone, it should always be the first type of package coverage to consider. However, for those risks not eligible for the business owners policy program, the commercial package policy (CPP) is a practical and convenient way to combine a number of coverages into one policy.

Retail businesses generate income through interaction with customers. This interaction is also how a customer can sustain an injury and then sue the retailer for damages. Hazards, exposures and operations both on premises and off are important and must be covered, but liability the retailer may incur because of the merchandise sold must also be considered and insurance protection arranged.

Inventory or stock is the major property exposure for most retail operations. Because stock values tend to fluctuate or have significant peaks at certain times of the year, value reporting or peak season valuation options should be considered. Business income coverage, including business income from dependent properties coverage, may mean the difference between a retail operation staying in business or being forced into bankruptcy following a loss.

When the insured occupies a non-owned building, insurance coverage must be arranged for the insured’s interest in extensive improvements and betterments made to the premises.

Most retail businesses offer endless opportunities for a variety of criminal activities. For this reason, the coverages needed must be carefully evaluated. Holdup and robbery losses may be the most obvious concerns but employee theft, fraud and counterfeit money losses are also serious issues that cannot be dismissed.

Retail businesses are gaining greater exposure to international issues because of the growth in sales via the internet. As these sales increase, the added exposures faced by these retailers must be evaluated. While their operating horizons are expanding so are their potential loss exposures.

Minimum recommended small business insurance coverage: Business Personal Property, Business Income and Extra Expense, Equipment Breakdown, Employee Dishonesty, Money and Securities, Accounts Receivable, Computers, Valuable Papers and Records, General Liability, Employee Benefits, Umbrella, Hired and Non-owned Auto & Workers Compensation.

Other commercial insurance policies to consider: Building, Earthquake, Flood, Leasehold Interest, Real Property Legal Liability, Computer Fraud, Forgery, Bailees Customers, Goods in Transit, Jewelers Block, Cyber Liability, Employment-related Practices, Business Auto Liability and Physical Damage and Stop Gap Liability.


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