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Courier Insurance Policy Information

Courier Insurance

Courier Insurance. Countless businesses - as well as individuals - across the globe heavily rely on courier services to quickly, reliably, and safely transport goods and documents to their destination.

Courier services deliver time-sensitive letters and small packages to and from clients. While some use employees to make the deliveries, most use independent contractors. The service may operate in a limited geographical area, such as a city, or offer services on a regional, national, or international basis.

Courier services are used extensively in the healthcare and legal sectors but are increasingly used for other types of business when fast, secure, and guaranteed delivery is absolutely essential.

Courier services have, as such, become an indispensable part of the supply chain. Although courier services may rely on cars or vans to transport the goods and documents they have been entrusted with, many urban courier companies take advantage of motorcycles, scooters, and even bicycles, which are able to beat heavy traffic and get the package delivered in no time.

The demand for courier services is only expected to grow over the coming years, so whether you already own and run a courier business or are seriously thinking about taking this step, you can rest assured that this branch of commerce can be a profitable one.

Unforeseen circumstances can, however, lead to serious financial setbacks unless you have adequately protected your company. That begs the question - what types of courier insurance might be needed?

Courier insurance protects your parcel delivery business from lawsuits with rates as low as $47/mo. Get a fast quote and your certificate of insurance now.

Below are some answers to commonly asked courier insurance questions:


What Is Courier Insurance?

Courier insurance is a type of insurance coverage designed for businesses and individuals who use their vehicles for delivering goods and packages. It provides protection against losses, theft, or damage to the items being delivered, as well as coverage for liability and physical damage to the vehicle.

The insurance policy can be customized to cover specific types of deliveries, such as perishable goods, fragile items, or high-value items, and may also include coverage for lost or stolen equipment, such as GPS devices or handheld delivery scanners.

This insurance is a necessary consideration for anyone who operates a courier service, as it helps to protect both their business and their customers' items.

How Much Does Courier Insurance Cost?

The average price of a standard $1,000,000/$2,000,000 General Liability Insurance policy for small parcel delivery businesses ranges from $47 to $69 per month based on location, number of packages delivered, revenue, claims history and more.


Why Do Couriers Need Insurance?

Courier Loading Packages

Carrying the appropriate insurance policies keeps you in compliance with the law, as well as being a frequent precondition for lenders. Courier services will, however, also want to investigate the types of insurance available to them for another reason - when you are faced with a major peril, your insurance choices can determine whether that peril represents a temporary setback, or the end of your company.

The perils courier services face include the same ones that threaten all other business, but you also have risks specific to your industry. Your office premises could be impacted by acts of nature like an earthquake or wildfire; at the same time, broader damage to the surrounding infrastructure could lead to costly business interruptions.

Theft or vandalism could lead to damage on your premises or of the vehicles you use to transport goods. Someone visiting your commercial office space could be injured, or an employee could sustain an occupational injury for which you may be deemed responsible. A package you were delivering might be damaged en route, causing a customer to file a lawsuit.

While these are far from the only perils that may befall a courier service, the point is clear - when, despite all your efforts to run a smooth operation, disaster strikes, the costs can be devastating.

With the right courier insurance coverage on your side, they don't, however, have to be fatal - your parcel delivery service will have a chance to recover, as your insurer will cover a significant portion of the total expenses.


What Type Of Insurance Do Couriers Need?

The types of insurance you will be required to carry as a courier service will vary depending on factors like the size of your business, your number of employees, your location, the types of goods you transport, and the kinds of vehicles you rely on to do so.

Because no two parcel delivery services are the same, it is imperative that you sit down with a skilled commercial insurance broker, who will craft a high-caliber courier insurance plan for you. However, among the most important types of coverage for courier services are:

  • Commercial Property - These policies cover your commercial premises and the assets therein in case of perils such as acts of nature, theft, or vandalism. Repair and replacement costs can both be covered, up to a predefined limit.
  • Commercial General Liability - If a third party were to be injured on your premises or as a result of your activities, or if you were to cause damage to third party property (such as when plumbing work done on your premises causes water damage to a neighboring building), the costs can be exorbitant. Commercial general liability insurance covers the associated legal, repair, and medical costs.
  • Commercial Auto - Whether you use motorcycles, cars, or vans, your vehicles will need the appropriate commercial insurance to cover damage and accidents. Fleet insurance can cover all your vehicles.
  • Workers' Compensation - This type of courier insurance is designed to step in when an employee sustains a work-related injury or illness for which your company is deemed liable. The employee's medical bills and lost wages are both covered under these policies.
  • Bailee's Liability - As courier services temporarily take custody of third party property, they are considered a bailee. This form of coverage helps you out if a package you were delivering gets damaged or lost.

Be aware that your insurance needs are, ultimately, as unique as your business. For complete peace of mind, also ask your commercial insurance broker what other forms of courier insurance coverage you may need.


Courier's Risks & Exposures

Courier Delivering Packages

Premises liability exposures are low due to limited public access to the courier's office. Off-premises exposures are high as the courier may have open access to client locations during non-business hours.

Liability may be created if the courier does not lock the doors or reset alarms. Personal injury liability exposures include allegations of assault, breach of confidentiality, discrimination, and invasion of privacy.

Workers compensation exposures are moderate due to loading and unloading packages. Although package weights are limited, handling bulky items can easily lead to hernias, back injuries, and slips and falls. Drivers may be injured during hold-ups or in automobile accidents.

Property exposures are minimal, as independent couriers usually operate from their homes. Ignition sources include electrical wiring, heating, and air conditioning systems.

Inland marine exposures include accounts receivable for monies due from contracts with clients, computers to track and monitor packages, motor truck cargo for goods being delivered to clients, and valuable papers and records for contracts. Major causes of loss include fire, water damage, theft, collision, and overturn.

Crime exposures are primarily from employee dishonesty. Background checks, including criminal history, should be performed on all employees who have access to clients' premises after regular business hours.

Couriers often become trusted auxiliary members of a client's staff and have access to its premises, increasing the potential for theft of customer property and customer identity theft.

Business auto exposures are moderate. The radius of operation guaranteed delivery timeframes, and traffic congestion can add to loss potential. All drivers must have valid licenses appropriate for the types of vehicles being driven with regular checks of their MVRs.

Drivers should be familiar with routes and participate in regular training activities to maintain skills needed for driving in congested areas, at night, and during inclement weather. All vehicles must be regularly maintained with records kept in a central location.

What Does Courier Insurance Cover & Pay For?

Courier Insurance Claim Form

Courier companies can face various legal issues that could result in a lawsuit. Insurance policies can help protect them by providing financial coverage in such cases. Here are some common reasons for lawsuits and how insurance can help:

Damaged or lost packages: If a courier company loses or damages a customer's package, they may be sued for compensation. A goods in transit insurance policy can help pay for the damages by providing coverage for the loss or damage of the items while in the courier's care.

Vehicle accidents: Couriers often face the risk of accidents while making deliveries. If a courier is involved in an accident that causes injury or property damage, the company may be sued. A commercial auto insurance policy can help cover the costs of the lawsuit, including legal fees and settlements, as well as any repairs to the vehicle.

Employee injuries: Couriers can get injured on the job, and their employer may be held liable for the medical expenses and lost wages. Workers' compensation insurance can help protect courier companies by providing coverage for medical expenses, rehabilitation costs, and lost wages in the event of an employee injury.

Errors and omissions: Courier companies may be sued if they make mistakes or fail to deliver packages in a timely manner, resulting in financial losses for the client. Errors and omissions (E&O) insurance can help cover the costs of a lawsuit, including legal fees, settlements, or judgments.

Employment practices liability: Courier companies can be sued for issues such as wrongful termination, discrimination, or harassment. Employment practices liability insurance (EPLI) can help cover the costs of defending against such claims and any settlements or judgments.

General liability: A courier company may be sued for property damage or personal injury caused by their operations, such as a slip and fall on the company's premises. General liability insurance can help cover legal defense costs, settlements, and judgments in these cases.

By having the appropriate insurance policies in place, courier companies can protect themselves from the financial burden of lawsuits and ensure their business can continue to operate smoothly.

Commercial Insurance And Business Industry Classification


4215: Courier Services, Except by Airs

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 42: Motor Freight Transportation And Warehousing | Industry Group 421: Trucking And Courier Services, Except Air

4215 Courier Services, Except by Air: Establishments primarily engaged in the delivery of individually addressed letters, parcels, and packages (generally under 100 pounds), except by means of air transportation or by the United States Postal Service. Delivery is usually made by street or highway within a local area or between cities. Establishments primarily engaged in furnishing air delivery of individually addressed letters, parcels, and packages, except by the United States Postal Service, are classified in Industry 4513, and establishments of the United States Postal Service are classified in Industry 4311. Establishments primarily engaged in the delivery of advertising and other unaddressed letters, parcels, and packages are classified in Industry 7319. Establishments primarily engaged in undertaking the transportation of goods from shippers to receivers for a charge covering the entire transportation, but making use of other transportation establishments to effect the entire delivery, are classified in Industry 4731. Establishments primarily engaged in furnishing armored car services are classified in Services, Industry 7381.

  • Courier services, except by air
  • Letter delivery, private: except air
  • Mail delivery, private: except air
  • Package delivery, private: except air
  • Parcel delivery, private: except air

Courier Insurance - The Bottom Line

To discover more about the types of courier insurance policies available and how much coverage you should have along with the costs, consult with a reputable broker that is experienced in commercial insurance.

Additional Resources For Professional Services Insurance

Get informed about small business professional services insurance, including Professional liability, aka errors and omissions (E&O insurance), that protects your business against claims that a professional service you provided caused your client financial loss.


Professional Services Insurance

The professional services industry, which includes occupations such as lawyers, doctors, accountants, and architects, often deals with sensitive and complex issues that carry a high risk of liability. These professionals are expected to provide their clients with expert advice and guidance, and any mistakes or oversights can result in significant financial consequences for both the client and the professional. This is where insurance comes into play.

Business insurance provides protection against the financial repercussions of potential mistakes or accidents that may occur while providing professional services. For example, a lawyer may make an error in their legal representation that leads to a financial loss for their client. Without insurance, the lawyer would be personally responsible for covering the cost of this loss. Insurance helps to protect professionals from these types of financial burdens and allows them to focus on providing high-quality services to their clients.

In addition to protecting against financial losses, commercial insurance can also provide legal defense for professionals facing legal action as a result of their work. This can be especially important for professionals in high-stress or high-risk fields, such as doctors or architects, who may be at a higher risk of being sued for professional negligence.

Overall, the professional services industry needs insurance to protect against financial losses and legal action, ensuring that professionals can continue to provide high-quality services to their clients without the added stress and burden of potential financial consequences.

Minimum recommended small business insurance coverage: Business Personal Property, Employee Dishonesty, Accounts Receivable, Computers, Valuable Papers and Records, General Liability, Employee Benefits Liability, Professional Liability, Umbrella Liability, Hired and Non-owned Auto Liability & Workers Compensation.

Other commercial insurance policies to consider: Building, Business Income with Extra Expense, Earthquake, Equipment Breakdown, Flood, Computer Fraud, Forgery, Money and Securities, Special Floater, Cyber Liability, Employment-related Practices Liability, Business Auto Liability and Physical Damage and Stop Gap Liability.


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