Office Machine Repair and Maintenance Insurance Massachusetts

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Office Machine Repair and Maintenance Insurance Massachusetts Policy Information

MA Office Machine Repair And Maintenance Insurance

Office Machine Repair and Maintenance Insurance Massachusetts. Office machine services maintain, service, and fix office machinery for businesses and individual consumers. The service can be located in individual shops, in a home basement or garage, in the office supply, appliance or department store where the machines were originally purchased, or at the manufacturer's premises. A store or manufacturer may contract with an outside operation to provide service to its customers.

The operation may make repairs at customers' premises or offer pick-up and delivery services.

Computers, printers, fax, projectors; offices rely on various types of machinery for their day-to-day operations. This machinery needs to be kept in proper working order in order to maintain the function of an office, and as an office machine repair and maintenance service provider, that's exactly what you do.

Office machine repair and maintenance providers are responsible for delivering the services their clients need; they're also responsible for any errors that may occur with the delivery of those services, not to mention anything else that may go wrong. To protect yourself from the unexpected, you need to have the right type of office machine repair and maintenance insurance Massachusetts coverage.

Office machine repair and maintenance insurance Massachusetts protects your business from lawsuits with rates as low as $29/mo. Get a fast quote and your certificate of insurance now.

Why Do Office Machine Repair And Maintenance Services Need Insurance?

Business owners are liable for any damages, errors, and other mishaps that are associated with their operations. As an MA office machine repair and maintenance provider, you face a variety of risks; damage to clients' property, injuries employees may sustain, theft of your commercial property... The list goes on and on.

When something goes wrong, you are responsible for any associated expenses and the financial repercussions can be severe and long-lasting.

For example, if a vendor slips and falls at your MA commercial property, you'd have to pay for any necessary medical care, and if that vendor files a lawsuit against you, you'd also have to pay for legal defense fees and any damages that a court may aware. These expenses can be exorbitant and if you have to pay for them out of your own pocket, they can be financially crippling.

If you have the right type of office machine repair and maintenance insurance Massachusetts in place, however, you can avoid serious financial strain. Why? - Because instead of paying the costs of liabilities yourself, your insurance carrier will cover them for you.

What Type Of Insurance Do Office Machine Repair And Maintenance Businesses Need?

The type of office machine repair and maintenance insurance Massachusetts you'll need depends on several factors; where your MA business is located, the specific services you provide, and the size of your operation, for example. Regardless of these factors, however, there are certain types of coverage that are essential - including:

  • General Liability - You're responsible for any third-party injuries or property damage that's related to your business. If it's alleged that you damaged a client's property while delivering a service, for example, and that client takes legal action, you'd have to pay for your legal defense fees, as well as any damages that a court may award the plaintiff. Commercial general liability can pay for these expenses, as this policy covers third-party accident and injury claims that may arise.
  • Commercial Property - What happens if a fire breaks out in your office or a plumbing pipe bursts and floods out your building? The damages to your property can be extensive and the associated repairs can be costly. If you have commercial property insurance, you won't have to worry about covering these expenses yourself because this policy will cover them for you. Commercial property insurance protects the physical structure of your business, as well as the contents within it, from acts of nature, vandalism, and theft.
  • Commercial Auto - Do you use cars, vans, or any other type of vehicles for work-related purposes? If so, you'll need MA commercial auto insurance. This policy will pay for any damages that may occur if your work vehicles are involved in accidents. It covers the expense of repairs that your vehicles may require, as well as anyone else's property that may have been damaged.
  • Workers Compensation - Do you employ a staff? If so, you'll probably need workers comp. This policy pays for work-related injuries and illnesses your employees may sustain, as well as any wages they may lose while they're recovering. For instance, if a wire shorts out while an employee is maintaining office machinery and he or she is electrocuted, workers' comp would cover the damages.

MA Office Machine Repair and Maintenance Risks & Exposures

Premises liability exposure at the repair shop can be moderate if customers visit the premises. Customers should not be permitted in the repair area. There should be adequate aisle space, no frayed or worn spots on the carpet, and no cracks or holes in the flooring. The number of exits should be sufficient, well marked, and have backup lighting in case of power failure. Parking lots and sidewalks need to be in good repair with snow and ice removed, and generally level and free of exposure to slips and falls.

If the operation conducts repairs at the customer's home or place of business, repair persons should be trained in proper procedures to prevent premises damage such as fire while working on faulty office machines. Personal injury exposures include assault and invasion of privacy. Failure of the shop to run background checks and review references on employees both increases the hazard and reduces available defenses.

Products liability exposure is generally low. The use of faulty components or improperly repaired office machines can cause electrical problems which could result in fire or other property damage. Employees should be trained in proper repair procedures. Improper work can nullify warranties and transfer the responsibility for properly working products from the manufacturer to the repair shop. The products liability exposure will increase if used and refurbished items are sold.

Workers compensation exposures include electrical shock, cuts, puncture wounds, eye fatigue, foreign objects in the eye, repetitive motion injuries, and burns and splashes during soldering operations. Back, hernia and other lifting injuries may occur from moving heavy office machines. Off-premises injuries, including trips, falls, automobile accidents, and animal attacks, can result from repairpersons traveling to customers' premises.

Property exposures generally include an office, servicing area, and storage space for supplies and customers' items awaiting pickup. Ignition sources include electrical wiring, heating and air conditioning systems, and overheating of equipment used to repair customers' property. Office machine repair may include the use of flammable cleaning solvents, soldering, electrical wiring, and repair of plastic, metal, or wood cabinets. Flammables and combustibles need to be used away from soldering operations. Solvents should be properly stored in fireproof cabinets or rooms.

Theft can be a concern due to target items such as fax machines or word processors. Appropriate security controls should be taken including physical barriers to prevent access to the premises after hours and an alarm system that reports directly to a central station or the police department.

Crime exposure is from employee dishonesty and money and securities, particularly if repair persons collect payment at the time of service. There must be receipt procedures and monitoring to encourage accurate reporting and collection. There must be a separation of duties between persons handling deposits and disbursements and handling bank statements. If there is off-site work, there is also the possibility of employees taking clients' property. Background checks should be conducted before permitting any employee to visit clients.

Inland marine exposures include accounts receivable if the shop offers credit, bailees customers, computers, tool floater, and valuable papers and records for customers' and suppliers' information. Bailees include the goods of customers while being repaired or if the operation offers pick-up or delivery service. Items should be padded and tied down during transit to prevent damage. There must be documentation of office machines received and records kept of who owns each item. Security should be appropriate for the type of machinery being worked on. Off-site exposures can be high due to the tools, equipment, and supplies carried to and possibly stored at customers' premises.

Business auto exposure may be limited to hired and non-owned. The exposure increases if the shop offers pick-up and delivery service to its customers or repairs office machines at the client's premises. Custom or specially designed equipment may be installed in vehicles. Drivers should have appropriate licenses with acceptable MVRs. All vehicles must be well maintained with documentation kept in a central location. If vehicles are provided to employees, there should be a written policy regarding the personal use by employees and their family members.

MA Office Machine Repair and Maintenance Insurance - The Bottom Line

To find out more about what other office machine repair and maintenance insurance Massachusetts policies you should have and how much coverage you should carry, speak with an experienced and reliable commercial insurance broker.

Massachusetts Economic Data, Regulations And Limits On Commercial Insurance

Made In Massachusetts

If you are thinking about starting a business in the Massachusetts, it's important that you have an understanding of the economic trends and commercial insurance requirements in the state before you set up shop.

Economic trends are important, as they indicate whether or not the area offers a strong economy that will be able to support your business. You also need to know what type of commercial insurance you'll need to carry so that you can plan accordingly and ensure that you are complaint with the law.

To help you determine if the Bay State is the right location for the business you are thinking about opening, below, you'll find an overview of MA's current economic trends, as well as the types of insurance policies you'll need to carry.

Economic Trends For Business Owners In Massachusetts

Unemployment rate is a good indicator of a state's economy. The lower the rate, the more job opportunities there are, which is direct reflection of the health of businesses.

As per the Bureau of Labor Statistics, the unemployment rate in Massachusetts was 2.8% in December, 2019. That's 0.7% lower than the national average, which was 3.5% in December, 2019. This indicates that the state offers a strong workforce and that there are enough jobs to support the residents of the state.

While regions throughout the area are seeing business growth, there are certain areas in particular that are seeing more growth than others. This includes large metropolitan areas and the regions that surround them, including:

  • Boston
  • Brockton
  • Cambridge
  • Lowell
  • New Bedford
  • Newton
  • Quincy
  • Springfield
  • Worcester

Several industries are doing very well in the state of Massachusetts; however, there are particular sectors that are seeing more growth than others and are truly thriving in this part of the country. These industries include:

  • Advanced manufacturing
  • Commercial fishing
  • Education
  • Financial services
  • Hospitality tourism
  • Information technology
  • Medicine and life sciences

If you are thinking about starting a business in any of these industries, chances are good that you will find the success you are looking for in the state of Massachusetts.

Commercial Insurance Requirements In Massachusetts

The Massachusetts Division of Insurance regulates insurance in MA. Massachusetts mandates very few forms of insurance coverage by law. They enforce worker's compensation.

Massachusetts requires you to have worker's compensation insurance if you hire even one employee on a regular basis. This includes part-time employees, family members, minors, and immigrant employees. It is not required for independent contractors, but employees in domestic service must be covered if they work at least 16 hours a week.

Massachusetts also requires all business-owned vehicles to be covered by commercial auto insurance. Other types of business insurance that business owners should carry depend on the specific industry.

Additional Resources For Professional Services Insurance

Get informed about small business professional services insurance, including Professional liability, aka errors and omissions (E&O insurance), that protects your business against claims that a professional service you provided caused your client financial loss.


Professional Services Insurance

Let's face reality. People today are claims conscious, resulting in a significant share of malpractice lawsuits against professionals.

Liability resulting from the rendering of or the failure to render professional services is excluded in most liability coverage forms. This means that a policy covering a account's or lawyers' office will cover liability arising out of the maintenance or use of the premises, but specifically exclude liability arising out of the rendering of a professional service or the omission of such a service.

In addition to the professions in which actual physical or mental injury may be caused to clients, certain other professions are exposed to claims for malpractice.

Claims may be brought against lawyers, accountants, architects, and similar professional persons for errors or omissions in their professional capacity. Errors & Omissions insurance pays damages that might be awarded to a plaintiff alleging professional negligence.

Professional liability policies are made available to such risks, and these policies provide essentially the same protection as is afforded under the physicians, surgeons or dentists professional liability policy.

Minimum recommended small business insurance coverage: Business Personal Property, Employee Dishonesty, Accounts Receivable, Computers, Valuable Papers and Records, General Liability, Employee Benefits Liability, Professional Liability, Umbrella Liability, Hired and Non-owned Auto Liability & Workers Compensation.

Other commercial insurance policies to consider: Building, Business Income with Extra Expense, Earthquake, Equipment Breakdown, Flood, Computer Fraud, Forgery, Money and Securities, Special Floater, Cyber Liability, Employment-related Practices Liability, Business Auto Liability and Physical Damage and Stop Gap Liability.


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Also find Massachusetts insurance agents & brokers and learn about Massachusetts small business insurance requirements for general liability, business property, commercial auto & workers compensation including MA business insurance costs. Call us (617) 902-0099.

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