Massachusetts Claims Adjuster Insurance Policy Information
Massachusetts Claims Adjuster Insurance. Whenever a private individual, commercial venture, non-profit organization, or public institution files an insurance claim, that claim is analyzed by a claims adjuster.
Adjusters evaluate policy contracts to verify coverage for a submitted insurance claim and determine the amount of payment, if any, is due to the claimant. Claims may be first-party property claims or third-party liability claims.
The adjuster may need to work with outside consultants, such as accident reconstruction specialists or fire inspectors. Adjusters are held to a high degree of professional care as the interests of both the insurer and the policyholder must be properly addressed.
Adjusters are required to be licensed in most states. Adjusters generally work for insurance companies but may offer their services independently to policyholders who prefer to work with a third party rather than their own insurer.
If work is done for the general public, the MA adjuster may assist the claimant in documenting the loss, and receives a percentage of the claim settlement. Adjusters may be generalists, or they may specialize in a particular line of insurance, such as property, liability, or workers compensation.
These professionals will carefully consider the merits of each claim by verifying the basic facts and assessing the value of the damage, among other things. As such, claims adjusters can be investigators working on behalf of insurance.
They can also, however, be hired by a policyholder, typically after the insured disagrees with the payment offered.
As such, claims adjusters may be employees, but they can also own and manage their own companies. Claims adjusters may be deeply familiar with the benefits and limitations of insurance coverage in a professional context, but they also - of course - need to protect their own ventures from the same major perils they are likely to encounter on a daily basis.
What kinds of Massachusetts claims adjuster insurance policies are most important for adjusters who are looking to safeguard their financial future?
Massachusetts claims adjuster insurance protects your claim adjusting business from lawsuits with rates as low as $37/mo. Get a fast quote and your certificate of insurance now.
Why Do MA Claims Adjusters Need Insurance?
Licensed claims adjusters who work as contractors or run their own companies both have insurance needs that stretch beyond those of private individuals, as they face both risks that are universal to any commercial operation and professional hazards specific to this line of work.
The exact nature of the threats a claims adjuster should insure themselves against will depend on the scope of their activities, but the fact remains that any claims adjuster could fall victim to unforeseen, and disastrous, circumstances.
MA claims adjusters with a dedicated commercial venue could face acts of nature, thefts, acts of vandalism, or accidents that lead to extensive property damage or loss - like accidental fires. Vehicular accidents or car thefts in which sensitive client data are stolen are other examples of perils claims adjusters could encounter.
On the liability side of the equation, claims adjusters have to consider a spectrum of perilous scenarios. A claims adjuster or an employee of the company they own could inadvertently damage third party property, or a visitor to the premises could be injured due to neglectful maintenance. A client could accuse a claims adjuster of missing something in their assessment, or not carrying their professional duties out diligently.
Because any major peril that could befall your company may lead to either costly property loss or serious legal expenses, it is crucial to opt for the proper Massachusetts claims adjuster insurance, not only to meet your legal obligations but also to protect the future of your business.
What Type Of Insurance Do Massachusetts Claims Adjusters Need?
The types of coverage a MA claims adjuster will need to carry depend on factors like the jurisdiction where they are based, the exact nature of their work, and whether they have hired employees and possess office premises.
It is always important to talk to a reputable commercial insurance broker to evaluate your unique risk profile and needs, but among other kinds of Massachusetts claims adjuster insurance needed are:
- Commercial Property - Any business with significant physical assets - not only a physical building, owned or rented, but also smaller assets like computers, HVAC systems, and furniture - also requires commercial property insurance. While it will cover a significant portion of property loss or damage caused by circumstances beyond your control like theft, vandalism, and acts of nature, floods coverage is not usually provided and may therefore have to be purchased separately.
- Professional Liability - Anybody can make professional errors, but when a claims adjuster does so - or a client merely accuses them of negligence, even if no mistakes were made - massive legal expenses can follow. That is why errors and omissions insurance, or professional liability coverage, which covers legal expenses up to predefined limits, is the first Massachusetts claims adjuster insurance policy any adjusters should acquire.
- Commercial General Liability - Many claims adjusters will also require commercial general liability insurance to shield themselves against costs associated with third party bodily injury or property damage claims. This is especially important if clients visit your premises.
- Commercial Auto - Should you drive a professional vehicle, as will almost certainly be the case, commercial auto insurance is inescapable.
Claims adjusters who run companies that hire employees will further require workers' compensation insurance to guard themselves from costs and litigation if an employee were to suffer a work-related injury.
Cyber security insurance is another type of coverage that should be on your radar, as you will be the guardian of important electronic data. For full insights into your Massachusetts claims adjuster insurance options, always consult a commercial insurance broker.
MA Claims Adjuster's Risks & Exposures
Premises liability exposure is often very limited as most of the claimant contact is done over the phone, electronically or by mail. If claimants visit the premises, they must be confined to designated areas to prevent them from observing other clients' confidential information or overhearing private conversations.
To prevent slips, trips, or falls, all areas accessible to claimants should be well lighted with floor coverings in good condition. The number of exits must be sufficient and well marked, with backup lighting in case of power failure. Parking lots and sidewalks need to be in good repair with snow and ice removed, and generally level and free of exposure to slips and falls.
Off-site exposures are extensive as adjusters may spend a lot of time either at loss sites or at claimants' premises. There must be training and procedures for appropriate off-site behavior. Complaints about adjusters should be dealt with quickly.
Personal injury liability exposures include allegations of assault, breach of confidentiality, discrimination, and invasion of privacy.
Professional liability exposures arise from the adjuster's analysis of the information developed on any claim. Settlements are made based on statements made by the applicant's family members or employees and can involve millions of dollars.
Adjusters have legal responsibilities to both the insurer and the insured and are often party to sensitive negotiations. Hazards increase if the firm fails to conduct thorough background checks to verify employees' education, employment history, and licensing.
Workers compensation exposure is based on the type of losses adjusted and whether the adjuster works in the office or off-site. Since office work is done on computers, potential injuries include eyestrain, neck strain, carpal tunnel syndrome, and similar cumulative trauma injuries that can be addressed through ergonomically designed workstations.
Travel may be extensive. Exposures increase with off-site work as the adjuster may work in damaged buildings or under other compromised conditions. Adjusters may be injured by slips and falls, falling objects, respiratory ailments from inhaling dust or other allergens, foreign objects in the eye, hearing impairment from noise, assaults, or in vehicle or aviation accidents. Protective gear must be provided in certain circumstances.
Property exposure is generally limited to that of an office. Ignition sources include wiring, heating and air conditioning systems, wear, and overheating of equipment. There may be storage of client information in paper form, although these are now often digital instead of paper format.
Storage of paper documents should be in fireproof cabinets. Fire suppression systems must not damage the papers. Computers and other electronic equipment may be targets for theft. Occasionally, an adjuster will take a claimant's property for salvage.
Inland marine exposure is from accounts receivable if the adjuster offers credit, computers, special floaters, and valuable papers and records for claimants' and insurers' information. Adjusters do field work, which requires a variety of specialty equipment to do their evaluations.
The customers' papers on file may be originals that are difficult to re-create. A morale hazard may be indicated if the adjuster does not keep valuable papers and disks in fireproof file cabinets to protect them from smoke, water, and fire.
Power failure and power surges are potentially severe hazards. Duplicates should be kept off-site to allow for re-creation in the event of a loss.
Crime exposure is from employee dishonesty and various types of fraud to both insurers and claimants. The exposure can be quite serious as adjusters have access to individual customer's personal and proprietary information and have the authority to write drafts or checks on the insurer's account. Background checks should be conducted on all employees.
Hazards increase without monitoring procedures and securing all records to prevent unauthorized access. There must be a separation of duties between persons handling deposits and disbursements and reconciling bank statements.
Audits should be conducted at least annually. Collusion with claimants, repair shops, and medical staff is possible.
Business auto exposure will vary. Adjusters may use rental cars when loss sites are not local. If company vehicles are supplied for use, there should be written procedures in place regarding personal use by employees and their family members.
All drivers must have appropriate licenses and acceptable MVRs. Vehicles must be maintained and records kept in a central location.
Massachusetts Claims Adjuster Insurance - The Bottom Line
To learn more information about the kinds of Massachusetts claims adjuster insurance policies you'll need and what coverage limits you should have, consult with a reputable broker that is experienced in business insurance.
Massachusetts Economic Data, Regulations And Limits On Commercial Insurance
If you are thinking about starting a business in the Massachusetts, it's important that you have an understanding of the economic trends and commercial insurance requirements in the state before you set up shop.
Economic trends are important, as they indicate whether or not the area offers a strong economy that will be able to support your business. You also need to know what type of commercial insurance you'll need to carry so that you can plan accordingly and ensure that you are complaint with the law.
To help you determine if the Bay State is the right location for the business you are thinking about opening, below, you'll find an overview of MA's current economic trends, as well as the types of insurance policies you'll need to carry.
Economic Trends For Business Owners In Massachusetts
Unemployment rate is a good indicator of a state's economy. The lower the rate, the more job opportunities there are, which is direct reflection of the health of businesses.
As per the Bureau of Labor Statistics, the unemployment rate in Massachusetts was 2.8% in December, 2019. That's 0.7% lower than the national average, which was 3.5% in December, 2019. This indicates that the state offers a strong workforce and that there are enough jobs to support the residents of the state.
While regions throughout the area are seeing business growth, there are certain areas in particular that are seeing more growth than others. This includes large metropolitan areas and the regions that surround them, including:
- New Bedford
Several industries are doing very well in the state of Massachusetts; however, there are particular sectors that are seeing more growth than others and are truly thriving in this part of the country. These industries include:
- Advanced manufacturing
- Commercial fishing
- Financial services
- Hospitality tourism
- Information technology
- Medicine and life sciences
If you are thinking about starting a business in any of these industries, chances are good that you will find the success you are looking for in the state of Massachusetts.
Commercial Insurance Requirements In Massachusetts
The Massachusetts Division of Insurance regulates insurance in MA. Massachusetts mandates very few forms of insurance coverage by law. They enforce worker's compensation.
Massachusetts requires you to have worker's compensation insurance if you hire even one employee on a regular basis. This includes part-time employees, family members, minors, and immigrant employees. It is not required for independent contractors, but employees in domestic service must be covered if they work at least 16 hours a week.
Massachusetts also requires all business-owned vehicles to be covered by commercial auto insurance. Other types of business insurance that business owners should carry depend on the specific industry.
Additional Resources For Professional Services Insurance
Get informed about small business professional services insurance, including Professional liability, aka errors and omissions (E&O insurance), that protects your business against claims that a professional service you provided caused your client financial loss.
- Answering Service
- Armored Car
- Attorney Lawyer
- Background Music Services
- Business Consulting
- Chemical Engineers
- Civil Engineers
- Claims Adjuster
- Commercial Laundries
- Commodity Broker
- Corporate Wellness
- Court Reporter
- Credit Bureaus
- Debt Collection Agency
- Detective Agency
- Diaper Services
- Electrical Engineering
- Environmental Consultant
- Executive, Career & Life Coaching
- Executive Search Firm
- Expert Witness
- Financial Planner
- Financial Services
- Funeral Directors
- HR Consultant
- Inspection Bureaus
- Insurance Agents & Brokers Insurance
- Mediator - Arbitrator
- Medical Billing
- Music, Drama & Dance Therapy
- Office Machine Repair & Maintenance
- Piano Tuners
- Project Management
- Safety Consultants
- Speakers Bureaus
- Temporary Staffing
- Tax Preparer
- Title Abstractors
- Valet Parking
Let's face reality. People today are claims conscious, resulting in a significant share of malpractice lawsuits against professionals.
Liability resulting from the rendering of or the failure to render professional services is excluded in most liability coverage forms. This means that a policy covering a account's or lawyers' office will cover liability arising out of the maintenance or use of the premises, but specifically exclude liability arising out of the rendering of a professional service or the omission of such a service.
In addition to the professions in which actual physical or mental injury may be caused to clients, certain other professions are exposed to claims for malpractice.
Claims may be brought against lawyers, accountants, architects, and similar professional persons for errors or omissions in their professional capacity. Errors & Omissions insurance pays damages that might be awarded to a plaintiff alleging professional negligence.
Professional liability policies are made available to such risks, and these policies provide essentially the same protection as is afforded under the physicians, surgeons or dentists professional liability policy.
Minimum recommended small business insurance coverage: Business Personal Property, Employee Dishonesty, Accounts Receivable, Computers, Valuable Papers and Records, General Liability, Employee Benefits Liability, Professional Liability, Umbrella Liability, Hired and Non-owned Auto Liability & Workers Compensation.
Other commercial insurance policies to consider: Building, Business Income with Extra Expense, Earthquake, Equipment Breakdown, Flood, Computer Fraud, Forgery, Money and Securities, Special Floater, Cyber Liability, Employment-related Practices Liability, Business Auto Liability and Physical Damage and Stop Gap Liability.
Request a free Massachusetts Claims Adjuster insurance quote in Acton, Agawam Town, Amherst, Andover, Arlington, Attleboro, Barnstable Town, Belmont, Beverly, Billerica, Boston, Bourne, Braintree Town, Bridgewater, Brockton, Brookline, Burlington, Cambridge, Canton, Chelmsford, Chelsea, Chicopee, Concord, Danvers, Dartmouth, Dedham, Dracut, Easton, Everett, Fall River, Falmouth, Fitchburg, Framingham, Franklin Town, Gardner, Gloucester, Haverhill, Hingham, Holyoke, Hudson, Lawrence, Leominster, Lexington, Lowell, Ludlow, Lynn, Malden, Mansfield, Marblehead, Marlborough, Marshfield, Medford, Melrose, Methuen Town, Middleborough, Milford, Milton, Natick, Needham, New Bedford, Newton, North Andover, North Attleborough, Northampton, Norton, Norwood, Peabody, Pittsfield, Plymouth, Quincy, Randolph, Reading, Revere, Salem, Sandwich, Saugus, Shrewsbury, Somerville, Springfield, Stoneham, Stoughton, Sudbury, Taunton, Tewksbury, Wakefield, Walpole, Waltham, Wareham, Watertown Town, Wellesley, West Springfield Town, Westborough, Westfield, Westford, Weymouth Town, Wilmington, Winchester, Woburn, Worcester, Yarmouth and all other MA cities & Massachusetts counties near me in The Bay State.
Also find MA local small businesses by General Liability Class Code and learn about Massachusetts small business insurance requirements for general liability, business property, commercial auto & workers compensation including MA business insurance costs. Call us (617) 902-0099.