Volunteers of America Insurance

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Volunteers of America Insurance Policy Information

Volunteers of America Insurance

Volunteers of America Insurance. Volunteers of America best describes its own goals in saying that the organization represents more than a non-profit organization - it is also a ministry; a calling.

With thousands of employees, volunteers, and donors, Volunteers of America is certainly a voice to be reckoned with. It is successful in helping many who most need hope in their lives, whether veterans, at-risk youth, homeless people, and vulnerable older adults and women.

Volunteers of America chapters provide counseling, food and shelter, transportation, and other forms of assistance such as job training to disadvantaged individuals. Advocacy for battered women, children, the homeless, individuals with disabilities, prisoners, seniors, and veterans is offered.

Facilities for offices, retail stores, and warehouses may be owned or leased from others. Volunteers of America is a faith-based, nonprofit organization funded primarily through donations, government grants, and fund-raising activities.

A large portion of labor is voluntary or supplied by clients. Volunteers may work with the clients to aid in their development. Chapters may partner with local businesses to develop opportunities for clients to improve their employment skills.

Although Volunteers of America is a nation-wide organization, it has its boots on the ground in countless local communities through venues such as local offices and thrift stores.

While their activities are charitable, these local entities have to be business-minded to ensure that they can continue to benefit those in need. Among many other things, that means taking a close looks at the hazards they may face, as well as steps to reduce their risk and shield them from financial consequences if they were to be affected by unforeseen circumstances.

What types of Volunteers of America insurance might local chapters need? To find out more, keep reading.

Volunteers of America insurance protects local chapters from lawsuits with rates as low as $77/mo. Get a fast quote and your certificate of insurance now.

Below are some answers to commonly asked Volunteers of America insurance questions:


How Much Does Volunteers of America Insurance Cost?

The average price of a standard $1,000,000/$2,000,000 General Liability Insurance policy for small Volunteers of America chapters ranges from $97 to $99 per month based on location, size, revenue, claims history and more.


Why Do Volunteers of America Chapters Need Insurance?

Volunteer

The fact that Volunteers of America are engaged in philanthropic activities in no way shields them from the many risks that commercial ventures, governmental entities, and even private residences are also exposed to.

Any Volunteers of America office or thrift store could, for example, find themselves affected by natural disasters such as earthquakes, hurricanes, or serious floods.

A fire that starts in a neighboring building may spread to theirs, or ongoing construction work could cause structural damage to a building. Theft and vandalism, including, on the more extreme end of the scale, arson, are other universal threats.

Volunteers of America organizations further have to think about the liability-related costs associated with accidental events in which employees, one of their many volunteers, recipients of one of their programs, donors, or anyone else are injured on their premises. Your activities could also inadvertently damage property belonging to someone else.

The risks you may face are nearly as diverse as the ways in which Volunteers of America help the vulnerable. The one common factor is that all perils lead to costs - and sometimes expenses that are so overwhelming that they would stop you from carrying out your calling.

Alongside the appropriate insurance coverage, you will not have to pay for all peril-related costs on your own.

Investing in Volunteers of America insurance is, therefore, the closest you have to a guarantee that you will be able to continue your charitable work even if disaster were to strike.


What Type Of Insurance Do Volunteers of America Chapters Need?

Numerous different insurance policies exist, each designed to protect commercial and non-profit organizations alike against the financial fallout of different perils.

The precise kinds of coverage a Volunteers of America organization will need depend on factors as diverse as the location, the types of goods stored, whether the venue is open to the public, and how many employees and volunteers it has.

This is why it is always crucial to consult a seasoned insurance broker who understands the non-profit sector, and who will walk you through the process of obtaining an individualized Volunteers of America insurance plan.

Among the most common kinds of insurance that nearly every Volunteers of America chapter will need, however, are:

  • Commercial Property: This kind of insurance is designed to help you manage the costs that follow catastrophic events such as acts of nature, theft, and vandalism, in which your property is damaged or lost. Your physical building as well as the other physical assets therein - such as computers, inventory, and furniture - are covered by these types of policies.
  • Workers' Compensation: This kind of Volunteers of America insurance pays for the medical bills of employees who are injured on the job, and it can also reimburse them for the wages they miss out on if they are unable to return to work for a time. It does not typically cover volunteers, however.
  • General Liability: If someone were to file a lawsuit in which they claim that your Volunteers of America organization was responsible for bodily injury or property damage, this form of insurance covers the resulting legal costs.

Because you may need additional types of coverage, it is imperative to discuss your risk profile with an insurance broker who specializes in the non-profit sector. They will be able to answer all your questions and help you craft the best possible Volunteers of America insurance plan, for the best possible cost.


Volunteers of America Chapter's Risks & Exposures

Volunteers of America

Premises liability exposure is moderate at donation locations, processing locations, warehouses, retail locations, offices, and residential facilities due to the number of visitors. Donation locations must be easily accessible for convenient drop-off, with security to prevent unauthorized access while the premises is closed. Offices, processing, and warehouse operations have limited premises exposure due to lack of public access.

Retail stores have frequent visitors who can be injured by slips and falls. Aisles must be adequate and free of debris with flooring in good condition, no frayed or worn spots on carpet, and no cracks or holes in flooring. Steps and uneven floor surfaces should be prominently marked. Sufficient exits must be provided and be well marked with backup lighting systems in case of power failure.

Heavier items such as appliances should be kept on easily-reached shelves to prevent them from falling on customers. Crowd control may be a concern if the store offers special cut-rate sales during peak seasons.

Residential facilities must be equipped with hard-wired smoke detectors in each unit. Safety and security of each client is critical. As with the retail operations, flooring must be in good condition, and sufficient exits provided with backup lighting in the case of emergency.

Parking lots and sidewalks need to be in good repair with snow and ice removed, and generally level and free of exposure to slips and falls. There should be appropriate security for the area. If the business is open after dark, lighting must be adequate.

If janitorial services or other operations are performed off-premises, property damage may result to customers' property. Personal injury exposures include violating the privacy of clients, libel, and slander, wrongful eviction, or invasion of the right of private occupancy of a living unit.

Abuse and molestation exposure is very high because at-risk individuals are being supervised who could be abused by or could abuse others. No coverage is available for the abuser. While there is some coverage in the standard market for the institution where the abuse takes place, it is very restricted

More complete coverage should be purchased for the institution through specialized markets. The institution must take all care possible to protect clients from predatory employees and volunteers through criminal background checks, training, monitoring, and supervision, and report all allegations of abuse to the proper authorities. Shelters must be monitored to prevent incidents of client-on-client abuse.

Directors' and officers' exposure can be substantial. There should be published policies and procedures that are consistently followed, especially as they relate to membership, membership revocation, the election of officers, and removal of officers.

Products exposure can be high if the organization restores and repairs donated items. Because extensive modification may take place, the organization could be considered the manufacturer of an item that causes damage.

Professional liability exposure could be extensive depending on services provided. The assistance to at-risk individuals may include evaluations by psychologists and psychiatrists. Physical and occupational therapists may be on staff to assist in the development of clients' job-related motor skills.

Workers compensation exposure includes clerical employees who may develop repetitive motion injuries such as carpal tunnel syndrome, warehouse and retail store workers who can slip and fall or incur back injuries from lifting, and custodians who can develop respiratory ailments or contact dermatitis from working with chemicals to maintain the premises.

Because the primary goal of the organization is to help clients become self-sufficient, all such training must be well documented. There is a special concern with working with the disabled because of the potential for making an already difficult physical situation worse. Workers must be supplied with appropriate safety gear and be adequately supervised based on the type of job and the level of disability.

Instruction in proper lifting techniques must be provided, along with appropriate equipment for the situation. Handling donations may include exposure to hazardous substances, insects or vermin, or communicable diseases.

Equipment used for repair operations should be appropriately maintained to prevent injury. In any retail business, hold-ups may occur. Employees should be trained to respond in a prescribed manner.

Property exposures may include offices, donation centers, processing centers, housing facilities, retail stores, and warehouses. Ignition sources include electrical wiring, heating, and air conditioning systems. Operations may be in older buildings. All heating and electrical wiring should be up to date and meet current codes for the occupancy.

Many provide housing for clients who are monitored and receive various forms of assistance. Rules and guidelines must be in place and enforced because many of the clients may not be accustomed to caring for themselves, personal property, or the property of others. All residential units should have hard-wired smoke detectors. Many chapters maintain storage areas for donated items that are restored and then sold

Warehouses should have proper shelving, wide aisle-ways and separation of flammables from combustibles are essential. Cleaning and mending clothing can produce dust which adds to fire loads. Restoration of furniture will include flammable liquids such as adhesives, paint, and varnish. Work on donated automobiles may involve the use of grinding, spray painting or welding. These must be conducted away from combustible materials.

If food services are provided, there should be automatic shut-off devices and temperature controls in place and maintained. Valuation of the donated items, at the time of loss, could be a concern and should be considered when coverage is written. Donation centers may be targets for thieves or vandals. Adequate security should be in place after hours to deter pilferage or dumping.

Crime exposures come from employee dishonesty and theft of money and securities from cash drawers at retail stores. Background checks should be conducted on all employees and volunteers handling money. Employee dishonesty coverage should be expanded to include volunteers as employees. Money should be regularly collected and moved away from the collection area, preferably to a safe on premises.

Bank drops should be made throughout the day to prevent a buildup of cash on premises. There must be a separation of duties between persons handling deposits and disbursements and handling bank statements. Audits should be periodically conducted, preferably by an outside firm.

Inland marine exposures include accounts receivable for donor lists, work done for business partners, and government services provided, computers for office work and job training, and valuable papers and records for donors' records, employment records, and documentation for government and private grants.

All records must be duplicated and kept off site for easy restoration in the event of a loss. Goods in transit coverage will be needed if the organization transports donated goods to processing facilities and retail stores.

Commercial auto exposure is moderate due to the transportation of donated goods from collection centers to processing centers to warehouses to retail stores. If the organization transports clients, including disabled persons, the exposure increases.

All drivers must have an appropriate license for the vehicle being driven and acceptable MVR. Owned vehicles must be maintained, with records kept at a central location.

Commercial Insurance And Business Industry Classification

  • SIC CODE: 8322 Individual And Family Services, 8331 Job Training And Vocational Rehabilitation Services
  • NAICS CODE: 624310 Vocational Rehabilitation Services, 624110 Child and Youth Services, 624120 Services for the Elderly and Persons with Disabilities, 624190 Other Individual and Family Services, 624271 Temporary Shelters, 624229 Other Community Housing Services
  • Suggested ISO General Liability Code(s): 16881, 47474, 60010, 61000, 67017
  • Suggested Workers Compensation Code(s): 8864, 9110

Description for 8322: Individual And Family Service

Division I: Services | Major Group 83: Social Services | Industry Group 832: Individual And Family Social Services

8322 Individual And Family Service: Establishments primarily engaged in providing one or more of a wide variety of individual and family social, counseling, welfare, or referral services, including refugee, disaster, and temporary relief services. This industry includes offices of specialists providing counseling, referral, and other social services. Government offices directly concerned with the delivery of social services to individuals and families, such as issuing of welfare aid, rent supplements, food stamps, and eligibility casework, are included here, but central office administration of these programs is classified in Public Administration, Industry 9441. Social Security offices are also classified in Public Administration, Industry 9441. Establishments primarily engaged in providing vocational rehabilitation or counseling are classified in Industry 8331; and fraternal, civic, and social associations are classified in Industry 8641.

  • Activity centers, elderly or handicapped
  • Adoption services
  • Adult day care centers
  • Aid to families with dependent children(AFDC)
  • Alcoholism counseling, nonresidential:except medical treatment
  • Centers for senior citizens
  • Child guidance agencies
  • Community centers
  • Counseling centers
  • Crisis centers
  • Crisis intervention centers
  • Day care centers, adult and handicapped
  • Disaster services
  • Emergency shelters
  • Family counseling services
  • Family location services
  • Family service agencies
  • Helping hand services
  • Homemaker's service, primarily nonmedical
  • Hotlines
  • Marriage counseling services
  • Meal delivery programs
  • Multiservice centers, neighborhood
  • Neighborhood centers
  • Offender rehabilitation agencies
  • Offender self-help agencies
  • Old age assistance
  • Outreach programs
  • Parole offices
  • Probation offices
  • Public welfare centers, offices of
  • Referral services for personal and social problems
  • Refugee services
  • Relief services, temporary
  • Self-help organizations for alcoholics and gamblers
  • Senior citizens associations
  • Service leagues
  • Settlement houses
  • Social service centers
  • Telephone counseling service
  • Traveler's aid centers
  • Youth centers
  • Youth self-help organizations

Description for 8331: Job Training And Vocational Rehabilitation Services

Division I: Services | Major Group 83: Social Services | Industry Group 833: Job Training And Vocational Rehabilitation

8331 Job Training And Vocational Rehabilitation Services: Establishments primarily engaged in providing manpower training and vocational rehabilitation and habilitation services for the unemployed, the underemployed, the handicapped, and to persons who have a job market disadvantage because of lack of education, job skill or experience. Included are upgrading and job development services, skill training, world-of-work orientation, and vocational rehabilitation counseling. This industry includes offices of specialists providing rehabilitation and job counseling. Also included are establishments primarily engaged in providing work experience for rehabilitees.

  • Community service employment training programs
  • Job counseling
  • Job training
  • Manpower training
  • Rehabilitation counseling and training, vocational
  • Sheltered workshops
  • Skill training centers
  • Vocational rehabilitation agencies
  • Vocational rehabilitation counseling
  • Vocational training agencies, except schools
  • Work experience centers

Volunteers of America Insurance - The Bottom Line

To protect your chapter, your volunteers, employees and the people you serve, having the right Volunteers of America insurance coverage is very important. To learn what types of options are available to you, how much coverage you should invest in and the cost - speak to a reputable commercial insurance broker.

Types Of Small Business Insurance - Requirements & Regulations

Perhaps you have the next great idea for a product or service that you know will appeal to your local area. If you've got a business, you've got risks. Unexpected events and lawsuits can wipe out a business quickly, wasting all the time and money you've invested.

Operating a business is challenging enough without having to worry about suffering a significant financial loss due to unforeseen and unplanned circumstances. Small business insurance can protect your company from some of the more common losses experienced by business owners, such as property damage, business interruption, theft, liability, and employee injury.

Purchasing the appropriate commercial insurance coverage can make the difference between going out of business after a loss or recovering with minimal business interruption and financial impairment to your company's operations.

Small Business Information

Insurance is so important to proper business function that both federal governments and state governments require companies to carry certain types. Thus, being properly insured also helps you protect your company by protecting it from government fines and penalties.

Small Business Insurance Information

In the business world, there are many risks faced by company's every day. The best way that business owners can protect themselves from these perils is by carrying the right insurance coverage.

The The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and regulatory support organization. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight.

Commercial insurance is particularly important for small business owners, as they stand to lose a lot more. Should a situation arise - a lawsuit, property damage, theft, etc. - small business owners could end up facing serious financial turmoil.

According to the SBA, having the right insurance plan in place can help you avoid major pitfalls. Your business insurance should offer coverage for all of your assets. It should also include liability and casual coverage.

Types Of Small Business Insurance

Choosing the right type of coverage is absolutely vital. You've got plenty of options. Some you'll need. Some you won't. You should know what's available. Once you look over your options you'll need to conduct a thorough risk assessment. As you evaluate each type of insurance, ask yourself:

  • What type of business am I running?
  • What are common risks associated with this industry?
  • Does this type of insurance cover a situation that could feasibly arise during the normal course of doing business?
  • Does my state require me to carry this type of insurance?
  • Does my lender or do any of my investors require me to carry this type of policy?

A licensed insurance agent or broker in your state can help you determine what kinds of coverages are prudent for your business types. If you find one licensed to sell multiple policies from multiple companies (independent agents) that person can often help you get the best insurance rates, too. Following is some information on some of the most common small business insurance policies:

Business Insurance Policy Type What Is Covered?
General Liability InsuranceWhat is covered under commercial general liability insurance? It steps in to pay claims when you lose a lawsuit with an injured customer, employee, or vendor. The injury could be physical, or it could be a financial loss based on advertising practices.
Workers Compensation InsuranceWhat is covered under workers compensation insurance? This type of insurance protects a business and its owner(s) from claims by employees who suffer a work-related injury, illness or disease. Workers comp typically provides the injured employee with benefits to cover medical expenses, a portion of his/her lost wages, rehabilitation costs if applicable, and permanent partial or permanent total disability.
Product Liability InsuranceWhat is covered under product liability insurance? I pays an injured party's settlement or lawsuit claim arising from a defective product. These are usually caused by design defects, manufacturing defects, or a failure to provide adequate warning or instructions as to how to safely use the product.
Commercial Property InsuranceWhat is covered under business property insurance? General liability policies don't cover damages to your business property. That's what commercial property insurance is for. It protects all of the physical parts of your business: your building, your inventory, and your equipment, giving you the funds you need to replace them in the event of a disaster. If you work from home, you might consider a Home Based Business Insurance policy instead.
Business Owners Policy (BOP)What is covered under a business owners policy (BOP)? This is a policy designed for small, low-risk businesses. It simplifies the basic insurance purchase process by combining general liability policies with business income and commercial property insurance.
Commercial Auto InsuranceWhat is covered under business auto insurance? This type of insurance covers automobiles being used for business purposes. This could include a fleet of business-only vehicles or a single company car. In some cases it might cover your car or your employee's car while they're being used for business. These policies have much higher limits, ensuring you can cover your costs if one of these vehicles gets into an accident.
Commercial Umbrella PoliciesWhat is covered under commercial umbrella insurance? This type of policy is a sort of "gap" insurance. It covers your liability in the event that a court verdict or settlement exceeds your general liability policy limits.
Liquor Liability InsuranceWhat is covered under liquor liability insurance? It covers bodily injury or property damage caused by an intoxicated person who was served liquor by the policy holder.
Professional Liability (Errors & Omissions)What is covered under professional liability insurance? This type of business insurance is also known as malpractice oe E&O. It covers the damages that can arise from major mistakes, especially in high-stakes professions where mistakes can be devastating.
Surety BondWhat is covered under surety bonds? Bonding is a contract where one party, the SURETY (who assures the obligee that the principal can perform the task), guarantees the performance of certain obligations of a second party, the PRINCIPAL (the contractor or business who will perform the contractual obligation), to a third party, the OBLIGEE (the project owner who is the recipient of an obligation).


Who Needs General Liability Insurance? - Virtually every business. A single lawsuit or settlement could bankrupt your business five times over. You might also need this policy to win business. Many companies and government agencies won't do business with your company until you can produce proof that you've obtained one of these policies.

Business Insurance Required by Law
Small Business Commercial Insurance

If you have any employees most states will require you to carry worker's compensation and unemployment insurance. Some states require you to insure yourself even if you are the only employee working in the business.

Your insurance agent can help you check applicable state laws so you can bring your business into compliance.

Other Types Of Small Business Insurance

There are dozens of other, more specialized forms of small business insurance capable of covering specific problems and risks. These forms of insurance include:

  • Business Interruption Insurance
  • Commercial Flood Insurance
  • Contractor's Insurance
  • Cyber Liability
  • Data Breach
  • Directors and Officers
  • Employment Practices Liability
  • Environmental or Pollution Liability
  • Management Liability
  • Sexual Misconduct Liability

Whether you need any or all of these policies will depend on the results of your risk assessment. For example, you probably don't need an environmental or pollution policy if you're running an IT company out of a leased office, but you would need data breach and cyber liability policies to fully protect your business.

Also learn about small business insurance requirements for general liability, business property, commercial auto & workers compensation including small business commercial insurance costs. Call us (855) 767-7828.

Additional Resources For Non-Profit Insurance

Find useful articles on business insurance for non-profit 501(c)(3) organizations, charities and associations.


Non-Profit Insurance

For 501(c) Non-Profits - Directors And Officers Liability Insurance has become an increasingly important policy to have. D&O coverage protects insured directors or officers against claims involving allegations of wrongful acts occurring while performing their duties as such. The insurance is divided into two separate coverages:

Side A coverage reimburses the individual directors and officers for payments made for loss each has incurred because of wrongful acts.

Side B coverage reimburses the corporation for the payments it has made on behalf of the directors or officers themselves.

General Liability is a foundational policy for almost any business. Most companies do not have any control over the final cost of injuries to a person injured because of their operations, products, or services. The person injured may be a young child, a blue-collar worker, a surgeon, or a homeless person.

The cost of the injuries may be comparatively minor or run into the millions of dollars, depending on the person and the extent of his or her injuries. Do you have sufficient assets to pay such a loss?

Commercial general liability insurance is designed to help you protect your assets with three main coverages:

  • Coverage A: Bodily Injury and Property Damage Liability
  • Coverage B: Personal and Advertising Injury Liability
  • Coverage C: Medical Payments

Minimum recommended small business insurance coverage: Building, Business Personal Property, Business Income and Extra Expense, Employee Dishonesty, Money and Securities, Computers, Valuable Papers and Records, General Liability, Directors and Officers Liability, Employee Benefits, Professional, Umbrella, Hired and Non-owned Auto & Workers Compensation.

Other commercial insurance policies to consider: Earthquake, Equipment Breakdown, Flood, Computer Fraud, Forgery, Fine Arts, Musical Instruments, Commercial Articles Floater, Computers, Cyber Liability, Employment-related Practices, Business Auto Liability and Physical Damage and Stop Gap Liability.


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