Telecommunications Insurance

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Telecommunications Insurance Policy Information

Telecommunications Insurance

Telecommunications Insurance. Telecommunication companies provide the wiring, cabling, equipment, and ongoing maintenance for services to residences and commercial enterprises. These companies may offer automated answering systems, cable access, internet access, and local, long-distance, and international telephone service, special communications devices for customers with physical disabilities, telegraphs, and wireless communications.

Service may be provided using overhead lines, underground utility cables, fiber-optic, microwave, or satellite systems.

The world is more connected than ever before, and as a telecommunications provider, you play a key role in keeping your clients connected. You may provide any number of services for your clients; for example, you may offer products and services to other business owners, or you may provide services to residential clients. Whatever services you provide, they play an invaluable part in connecting the clients you serve. While you do your best to ensure that everything runs as smoothly as possible, you never know if or when something will go wrong.

To protect yourself from the unexpected, you need to have the right type of telecommunications insurance coverage.

What type of insurance do telecommunications companies need? How much coverage should you carry? Read on to find the answers to these questions and more.

Telecommunications insurance protects your telecom company from lawsuits with rates as low as $39/mo. Get a fast quote and your certificate of insurance now.

Below are some answers to commonly asked office machine services insurance questions:

How Much Does Telecommunications Insurance Cost?

The average price of a standard $1,000,000/$2,000,000 General Liability Insurance policy for small telecom companies ranges from $39 to $57 per month based on location, services offered, payroll, sales and experience.

Why Do Telecommunications Businesses Need Insurance?

Tech Working On Cell Tower

Telecommunications companies face a variety of risks. Infrastructure can malfunction or be improperly installed, employees or third-parties can sustain injuries, your commercial property can be damaged in a storm or a fire. These are just a few examples of things that can go wrong, and as the owner and operator of your telecommunications company, you're legally responsible for the costs that are associated with these risks.

Damages, repairs, medical bills, and other expenses that you're liable for can be exorbitant. If you have to pay for these expenses yourself, there's no doubt that you'd end up facing serious financial hardship; you could potentially lose your business, too. That's why having the right type of telecom insurance in place is essential; it ensures that you have the means to pay for any expenses you may incur in the event that something goes wrong and prevents you from having to cover those expenses yourself.

In addition to the financial protection that insurance provides, you're also legally required to carry certain types of coverage; if you fail to have the necessary coverage, you won't be operating in compliance with the law and could end up facing stiff penalties and there's a chance that you could lose your business.

In short, telecom insurance protects you from financial hardship, legal problems, and could help you avoid losing your business. But what type of telecommunications insurance coverage do you need? - Let's explore:

What Type Of Insurance Do Telecommunications Businesses Need?

The specific type of telecommunications insurance coverage you'll need depends on a variety of factors; the location of your business, the specific services you provide, and the size of your operation, for example. With that said, however, there are certain policies that all telecom providers should have in place, regardless of these unique factors, including:

  • General Liability - . This type of telecom business liability insurance safeguards you from the financial losses that are associated with third-party property damage and injury claims. For instance, if a operate a retail center, a client slips and falls on the premises, sustains an injury, and files a lawsuit against you, commercial general liability insurance will cover the associated costs, including legal defense fees and monetary damages you may be required to pay.
  • Commercial Property - This policy covers the cost of damages that your commercial space may incur as a result of acts of nature of vandalism. For instance, if your office is damaged by a fire, commercial property insurance will cover the cost of any necessary repairs, as well as replace any tools and supplies that may be damaged by flames or smoke
  • Electronic Data Loss - As a telecommunications company, you store a lot of data, such as software and sensitive client information. If power outages occur or viruses infect, corrupt, and compromise the sensitive information you store, electronic data insurance will help to cover the cost of replacing and recovering files.
  • Workers Compensation - As a business owner, you are responsible for providing your employees with a safe work environment. Therefore, if a member of your staff sustains a work-related injury, you'll have to cover the cost of any medical care he or she may need, as well as the wages that the employee may lose while recovering; workers comp pays for these expenses.

Telecommunications Risks & Exposures

Telecomm Cables

Premises liability exposure at the main office location is usually light as communication with customers is done by mail or electronically. Off-site premises exposures are heavy due to the running of lines or cables, both above ground and below ground. Company vehicles may disrupt normal traffic flow, requiring adequate notice to motorists to prevent accidents. Technicians may damage customers' premises when installing lines and cables within buildings. Excavation and maintenance of underground lines could cause damage to the property of others.

Towers pose an attractive nuisance to children and teenagers and should be fenced to prevent unauthorized access. Terrorism is a potential threat to public services. There must be adequate security to deter unauthorized access to any part of the company's premises. Despite the lack of scientific evidence, some cellular service providers have been sued on the allegation that repeated exposure to electromagnetic radiation causes injuries to people or animals. Personal injury exposures may result from failing to adequately secure customer information. Complaints by customers to the FCC regarding "slamming" or "cramming" offenses may result in high defense costs.

Completed operations exposures can be high if equipment is not properly installed. Loss of communications service could result in loss of earnings to businesses, particularly those who derive the bulk of their income from online sales.

Workers compensation exposures are very high. Working with power lines can result in electrical shocks. There should be adequate shutoff and lockout procedures to make sure the wiring is not live.

Falls can occur from ladders, scaffolds or cherry pickers, utility poles or towers. Adequate personal protective equipment is required. Failure to adequately warn motorists of road hazards can result in a worker being hit by a motor vehicle. Laying of underground cable can result in back sprains and strains from dragging heavy cables, or exposure to collapse hazards. Prolonged exposure to electromagnetic microwave or cellular transmissions has been linked to occupational disease.

Workers who visit customers' premises may be attacked by dogs or other animals. In the office where most work is done on computers, potential injuries include eyestrain, neck strain, carpal tunnel syndrome, and similar cumulative trauma injuries that can be addressed through ergonomically designed workstations.

Property exposures are high due to the high concentration of electronic equipment on premises. Ignition sources include electrical wiring, heating and air conditioning systems, and overheating of equipment. All of these require ongoing maintenance. Adequate fire detection and suppression equipment is recommended. Power surge equipment is needed to prevent lightning and other power losses. Smoke and water damage, even from a small fire, can result in a major loss without extensive contingency planning. Switching stations should be protected and security provided.

If maintenance and fueling of service vehicles is done on premises, all flammables must be stored away from heated areas in a fireproof cabinet. Welding and soldering should be done in a well-ventilated area that is free of combustible materials. Communications equipment may be targets for theft. Appropriate security controls should be taken including physical barriers to prevent entrance to the premises after hours and an alarm system that reports directly to a central station or the police department.

Telecommunication companies have very high exposure to business income loss as any power outage affects service to residential and business customers. Extra expenses may be high, as repairs must be made quickly to reduce downtime to dependent customers.

Equipment breakdown exposure includes breakdown losses to telecommunication devices, electrical control panels and other apparatus. All equipment must be inspected and maintained on a regular basis. Back-up generators should be available.

Crime exposure is from computer fraud and employee dishonesty. The exposure increases without thorough background checks of employees. Billing, ordering, and disbursement should be under separate supervisors. Reconciliation and audits should be routine. Computer fraud potential can be high as many customers pay by Electronic Fund Transfer (EFT). Adequate security is required to prevent unauthorized access to customer information.

Inland marine exposure is from accounts receivable as the company regularly bills customers for service, computers, radio and television floater (including towers), tools and equipment, and valuable papers and records for customers' and suppliers' information. The company is likely to have extensive communications systems, including computers, which are very expensive and must be backed up regularly. Computer systems must have adequate security features to prevent unauthorized access due to industrial espionage or by hackers. Communications towers are often in remote areas, and should be fenced to prevent access by unauthorized persons. Towers are susceptible to loss by high winds, lightning, icing, and airplanes. Protective features such as guy wires, lighting and de-icing equipment, are needed.

Service technicians carry tools and equipment to customers' premises for installation and repair. Vehicles should be kept locked at all times. Duplicates of records must be made often and stored off site. Storage on premises should consist of fireproof cabinets. There may be a contractors' equipment exposure if the company installs its own underground cables.

Commercial auto exposure may be high. If the company does its own repairs, vehicles are on the road on both routine and emergency basis. The vehicles must be out 24 hours per day, sometimes on rough terrain in inclement weather. Cable and the equipment used to install it are awkward to transport. Secure tying down is vital to prevent heavy damage to other vehicles. Vehicles may be parked along roads, disrupting regular traffic. Proper signage is required to warn drivers.

All drivers must be licensed with acceptable MVRs. Regular training should be provided in driving under difficult situations. All vehicles must be well maintained with documentation kept in a central location. If vehicles are provided to employees, there should be written procedures in place regarding personal use by employees and their family members.

Commercial Insurance And Business Industry Classification

  • SIC CODE: 4813: Telephone Communications, Except Radiotelephone, 4812 Radiotelephone Communications, 4822 Telegraph and Other Message Communications, 4899 Communications Services, Not Elsewhere Classified
  • NAICS CODE: 517210 Wireless Telecommunications Carriers (Except Satellites), 517410 Satellite Telecommunications, 517110 Wired Telecommunications Carriers
  • Suggested ISO General Liability Code(s): 99600, 99614
  • Suggested Workers Compensation Code(s): 7600, 8901

Description for 4813: Telephone Communications, Except Radiotelephone

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 48: Communications | Industry Group 481: Telephone Communications

4813 Telephone Communications, Except Radiotelephone: Establishments primarily engaged in furnishing telephone voice and data communications, except radiotelephone and telephone answering services. This industry also includes establishments primarily engaged in leasing telephone lines or other methods of telephone transmission, such as optical fiber lines and microwave or satellite facilities, and reselling the use of such methods to others.

  • Data telephone communications
  • Local telephone communications, except radio telephone
  • Long distance telephone communications
  • Voice telephone communications, except radio telephone

Description for 4812 Radiotelephone Communications

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 48: Communications | Industry Group 481: Telephone Communications

4812 Radiotelephone Communications: Establishments primarily engaged in providing two-way radiotelephone communications services, such as cellular telephone services. This industry also includes establishments primarily engaged in providing telephone paging and beeper services and those engaged in leasing telephone lines or other methods of telephone transmission, such as optical fiber lines and microwave or satellite facilities, and reselling the use of such methods to others.

  • Beeper (radio pager) communications services
  • Cellular telephone services
  • Paging services: radiotelephone
  • Radiotelephone communications

Description for 4822: Telephone Communications, Except Radiotelephone

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 48: Communications | Industry Group 482: Telegraph And Other Message Communications

4822 Telegraph and Other Message Communications: Establishments primarily engaged in furnishing telegraph and other nonvocal message communications services, such as cablegram, electronic mail, and facsimile transmission services.

  • Cablegram services
  • Electronic mail services
  • Facsimile transmission services
  • Mailgram services
  • Photograph transmission services
  • Radio telegraph services
  • Telegram services
  • Telegraph cable services
  • Telegraph services
  • Teletypewriter services
  • Telex services

Description for 4899: Communications Services, Not Elsewhere Classified

Division E: Transportation, Communications, Electric, Gas, And Sanitary Services | Major Group 48: Communications | Industry Group 489: Communications Services, Not Elsewhere Classified

4899 Communications Services, Not Elsewhere Classified: Establishments primarily engaged in furnishing communications services, not elsewhere classified.

  • Radar station operation
  • Radio broadcasting operated by cab companies
  • Satellite earth stations
  • Satellite or missile tracking stations, operated on a contract basis
  • Tracking missiles by telemetry and photography on a contract basis

Telecommunications Insurance - The Bottom Line

To find out more about what other telecommunications insurance policies you should have - and how much coverage you should carry for both regional and national networks, speak with an experienced an experienced commercial insurance broker.

Types Of Small Business Insurance - Requirements & Regulations

Perhaps you have the next great idea for a product or service that you know will appeal to your local area. If you've got a business, you've got risks. Unexpected events and lawsuits can wipe out a business quickly, wasting all the time and money you've invested.

Operating a business is challenging enough without having to worry about suffering a significant financial loss due to unforeseen and unplanned circumstances. Small business insurance can protect your company from some of the more common losses experienced by business owners, such as property damage, business interruption, theft, liability, and employee injury.

Purchasing the appropriate commercial insurance coverage can make the difference between going out of business after a loss or recovering with minimal business interruption and financial impairment to your company's operations.

Small Business Information

Insurance is so important to proper business function that both federal governments and state governments require companies to carry certain types. Thus, being properly insured also helps you protect your company by protecting it from government fines and penalties.

Small Business Insurance Information

In the business world, there are many risks faced by company's every day. The best way that business owners can protect themselves from these perils is by carrying the right insurance coverage.

The The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and regulatory support organization. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight.

Commercial insurance is particularly important for small business owners, as they stand to lose a lot more. Should a situation arise - a lawsuit, property damage, theft, etc. - small business owners could end up facing serious financial turmoil.

According to the SBA, having the right insurance plan in place can help you avoid major pitfalls. Your business insurance should offer coverage for all of your assets. It should also include liability and casual coverage.

Types Of Small Business Insurance

Choosing the right type of coverage is absolutely vital. You've got plenty of options. Some you'll need. Some you won't. You should know what's available. Once you look over your options you'll need to conduct a thorough risk assessment. As you evaluate each type of insurance, ask yourself:

  • What type of business am I running?
  • What are common risks associated with this industry?
  • Does this type of insurance cover a situation that could feasibly arise during the normal course of doing business?
  • Does my state require me to carry this type of insurance?
  • Does my lender or do any of my investors require me to carry this type of policy?

A licensed insurance agent or broker in your state can help you determine what kinds of coverages are prudent for your business types. If you find one licensed to sell multiple policies from multiple companies (independent agents) that person can often help you get the best insurance rates, too. Following is some information on some of the most common small business insurance policies:

Business Insurance Policy Type What Is Covered?
General Liability InsuranceWhat is covered under commercial general liability insurance? It steps in to pay claims when you lose a lawsuit with an injured customer, employee, or vendor. The injury could be physical, or it could be a financial loss based on advertising practices.
Product Liability InsuranceWhat is covered under product liability insurance? I pays an injured party's settlement or lawsuit claim arising from a defective product. These are usually caused by design defects, manufacturing defects, or a failure to provide adequate warning or instructions as to how to safely use the product.
Commercial Property InsuranceWhat is covered under business property insurance? General liability policies don't cover damages to your business property. That's what commercial property insurance is for. It protects all of the physical parts of your business: your building, your inventory, and your equipment, giving you the funds you need to replace them in the event of a disaster. If you work from home, you might consider a Home Based Business Insurance policy instead.
Business Owners Policy (BOP)What is covered under a business owners policy (BOP)? This is a policy designed for small, low-risk businesses. It simplifies the basic insurance purchase process by combining general liability policies with business income and commercial property insurance.
Commercial Auto InsuranceWhat is covered under business auto insurance? This type of insurance covers automobiles being used for business purposes. This could include a fleet of business-only vehicles or a single company car. In some cases it might cover your car or your employee's car while they're being used for business. These policies have much higher limits, ensuring you can cover your costs if one of these vehicles gets into an accident.
Commercial Umbrella PoliciesWhat is covered under commercial umbrella insurance? This type of policy is a sort of "gap" insurance. It covers your liability in the event that a court verdict or settlement exceeds your general liability policy limits.
Liquor Liability InsuranceWhat is covered under liquor liability insurance? It covers bodily injury or property damage caused by an intoxicated person who was served liquor by the policy holder.
Professional Liability (Errors & Omissions)What is covered under professional liability insurance? This type of business insurance is also known as malpractice oe E&O. It covers the damages that can arise from major mistakes, especially in high-stakes professions where mistakes can be devastating.
Surety BondWhat is covered under surety bonds? Bonding is a contract where one party, the SURETY (who assures the obligee that the principal can perform the task), guarantees the performance of certain obligations of a second party, the PRINCIPAL (the contractor or business who will perform the contractual obligation), to a third party, the OBLIGEE (the project owner who is the recipient of an obligation).


Who Needs General Liability Insurance? - Virtually every business. A single lawsuit or settlement could bankrupt your business five times over. You might also need this policy to win business. Many companies and government agencies won't do business with your company until you can produce proof that you've obtained one of these policies.

Business Insurance Required by Law

If you have any employees most states will require you to carry worker's compensation and unemployment insurance. Some states require you to insure yourself even if you are the only employee working in the business.

Your insurance agent can help you check applicable state laws so you can bring your business into compliance.

Other Types Of Small Business Insurance

There are dozens of other, more specialized forms of small business insurance capable of covering specific problems and risks. These forms of insurance include:

  • Business Interruption Insurance
  • Commercial Flood Insurance
  • Contractor's Insurance
  • Cyber Liability
  • Data Breach
  • Directors and Officers
  • Employment Practices Liability
  • Environmental or Pollution Liability
  • Management Liability
  • Sexual Misconduct Liability

Whether you need any or all of these policies will depend on the results of your risk assessment. For example, you probably don't need an environmental or pollution policy if you're running an IT company out of a leased office, but you would need data breach and cyber liability policies to fully protect your business.

Additional Resources For Information Technology & Internet Insurance

Learn about small business IT technology insurance policies that help protect IT businesses, consultants & subcontractors from the unique risks that small tech businesses face when they work.


Information Technology And Internet Insurance

Some the more popular IT businesses do IT contracting or freelancing work. These businesses have specific risks they face, and can have huge exposures to uncommon risks. Even if the business is very careful, a small oversight or mistake can lead to a large and expensive lawsuit.

For information technology companies, like some of the more popular ones listed below, data security is paramount:

Application Development (Mobile & Web), Business Intelligence / Data Mining Businesses, Computer Installation & Repair, Computer Programming, Computer Retail Store, Data Analysts, Architects & Scientists, Database Administrators, Frontend Developers, Hosting, IT Business Consulting, IT Project Management, IT Staffing, IT Training, Information Technology Consulting, Life Sciences & R&D, Network Architects, Network Security Consultants, System & Network Design, Technical Writing and Web Site Development.

The IT business segment has a critical need for professional liability and errors and omissions coverage. If coverage applies, the insurer has several rights and duties such as providing a legal defense against claims and suits brought by parties claiming damages. The insurer is permitted to investigate all claims to determine whether they are covered by the policy and they may choose to litigate, deny or settle claims.

Most policies providing coverage for electronic data liability, computer professional liability, and computer errors and omissions are claims-made contracts.

Minimum recommended small business insurance coverage: Business Personal Property, Business Income with Extra Expense, Equipment Breakdown, Computer Fraud, Employee Dishonesty, Accounts Receivable, Computers, Valuable Papers and Records, General Liability, Employee Benefits Liability, Errors and Omissions Liability, Professional Liability, Umbrella Liability, Hired and Nonowned Auto Liability & Workers Compensation.

Other commercial insurance policies to consider: Building, Earthquake, Flood, Real Property Legal Liability, Forgery, Cyber Liability, Employment-related Practices Liability, Directors and Officers Liability, Business Auto Liability and Physical Damage and Stop Gap Liability.


Telecommunications Insurance
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