Janitorial Cleaning Services Insurance

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Janitorial Cleaning Services Insurance Policy Information

Janitorial Cleaning Services Insurance

Janitorial Cleaning Services Insurance. As a commercial cleaning professional, you provide an invaluable service to the companies and business owners that you service. However, while your services are certainly beneficial, there are definite risks that you are exposed to.

Janitorial services clean the interior of premises for commercial, industrial, and institutional clients. Some provide exclusive services to one client only, while others have a number of regular clients or offer services to the public on an "as needed" basis.

Typical services include the removal of trash from all areas of the premises, cleaning restrooms, dusting, and regular vacuuming, mopping or sweeping of floors. Other services may include cleaning carpets, draperies, or eating areas, polishing floors, and window washing. Some provide cleaning services for properties up for sale or after criminal activity.

By carrying the right janitorial cleaning services insurance, you can safeguard your commercial janitorial or cleaning service. Why is insurance important? What type of insurance coverage should you carry? Read on to learn how to keep your business protected.

Janitorial cleaning services insurance protects your business from lawsuits with rates as low as $37/mo. Get a fast quote and your certificate of insurance now.

Below are some answers to commonly asked janitorial and cleaning insurance questions:

How Much Does Janitorial & Cleaning Insurance Cost?

The average price of a standard $1,000,000/$2,000,000 General Liability Insurance policy for small janitorial and cleaning businesses ranges from $37 to $59 per month based on location, size, payroll, sales and experience.

What Type Of Insurance Do Cleaning Businesses Need?

The most common small business insurance policies janitorial and cleaning businesses carry are: general liability, commercial property, commercial auto, and workers' compensation. There are other specialty coverages available based on their specific operations.

Why Should You Buy Janitorial Cleaning Insurance?

Office Cleaning

You are in the business of cleaning commercial properties. You might not think that there are risks associated with vacuuming, mopping, dusting, and the other types of cleaning services you provide; however, there are several situations that could arise and have potentially devastating consequences. For example, a third party could trip and fall over an electrical wire you are using to operate a floor buffer, property could be accidentally damaged, or one of your crew members could become injured while performing a work-related task.

The costs associated with repairing damaged property, medical bills, and/or any legal claims that may be filed against your business could be financially devastating. Janitorial cleaning services insurance coverage can help to off-set these costs and prevent you from having to pay for such damages out of your own pocket.

What Type Of Janitorial Insurance Should You Carry?

There are several janitorial cleaning services insurance policies that commercial cleaning companies should carry. Some of these policies are legally required, while some are not; however, even if you are not obligated to carry a specific policy, it may still be in your best interest to carry it.

  • Commercial General Liability: This type of janitorial cleaning services insurance is a requirement for all business owners to carry, including those who own and operate commercial cleaning services. Commercial general liability insurance can help to cover the cost of third party injuries and property damages, as well as legal claims that may be filed against you. For instance, if a client's property is damaged while you are performing a service, this policy will help to cover the cost of repairing or replacing the property. Should the client file a lawsuit against you, it will assist with legal fees.
  • Commercial Property: This type of insurance will protect the physical property of your business, including the building you operate your business out of (whether you own or rent it), as well as the contents within the property. For example, if a tree branch falls during a storm and damages your building, this insurance policy will help to pay for the repairs, or if cleaning equipment is stolen from your property, this policy will assist with replacing it.
  • Commercial Auto: If the business owns the vehciles you need business auto insurance. Should you or an employee be involved in a motor vehicle collision while traveling to a job site, commercial auto insurance will help pay for damages to the vehicle, medical bills, and property within the vehicle that may be damaged.
  • Workers Compensation: If you employ a team of professionals for your commercial janitorial company, workers' compensation insurance is a must. In fact, depending on where your business is located, you will be legally required to carry it. In some locations, it is not a requirement, but it is still a worthwhile investment. If an employee is injured while performing a work-related task, workers' comp insurance will help to cover the cost of medical bills, lost wages, and rehabilitation that the employee may need.

Do Cleaning Services Need Commercial Auto Insurance?

Commercial Auto Insurance For Janitors

Running a cleaning business can be lucrative, but it comes with risks. You may already have general liability insurance and worker's compensation insurance to manage some of those risks, but have you thought about what might happen while your employees are on the road?

If an employee gets into an auto accident while he or she is on-the-clock, you could be in trouble if you don't have the right car insurance policy.

Small janitorial services companies may consist of single individuals traveling in a personally-owned vehicle. It's important to realize your personal auto policy does not cover you any time you're on the job. You'll need a commercial auto insurance policy instead to protect you from lawsuits, to get your car repaired, and cover your medical bills.

Large janitorial services companies have even more reasons to look into commercial auto policies. If you own a company with many employees, there are two types of coverages you might need to consider.

For Janitorial Companies With Company Cars, Trucks, Or Vans

Lawyers and drivers perceive companies as entities with "deep pockets," even if you don't have them. Commercial car insurance can save your business. Legally, it's also usually your only option for complying with state vehicle insurance requirements. Your policy should cover every vehicle in your fleet.

The good news is business auto insurance comes with higher policy limits. This can save your business in the event of a serious accident.

Remember, a lawsuit can be personally devastating. You can lose assets like your own house.

For Janitorial Companies That Send Teams Out in Their Own Cars

Choosing to send your employees out in their own vehicles doesn't give you full liability protection. For that, you'll need a "Hired and Non-Owned" automobile policy (HNOA). This is true regardless of whether they are full-time employees or independent contractors. In many states, the test of your liability is whether you were managing them while they got in the accident, not whether they're directly on your payroll.

An HNOA policy is a strict liability policy. If an employee gets into an accident and the other driver sues, you'll need it to pay your portion of the settlement. It won't cover collision damage, medical damages, or other damages arising from the accident.

Keep in mind their personal policies aren't covering your employees either. You can solve this by purchasing commercial auto insurance on their behalf, and adding them and their vehicles to your policy. If you're not going to do that, you should at least tell them about it, as many people don't even realize this type of coverage exists.

Cleaning And Janitorial Services's Risks & Exposures

Janitorial Services

Premises liability exposure is slight at the janitorial service's premises due to lack of public access to the premises, but moderate away from the premises due to hazards at the job site. When cleaning building interiors, there is some potential for slip and fall injuries to the client's employees or customers due to wet, slippery floors, spills and equipment and supplies impeding access. The absence of basic controls (e.g., scheduling to minimize any work done while the premises are open for business, proper caution signs, the use of non-slip finishes, etc.) may indicate a morale hazard. There is also the risk of injury or damage to customers' property from spills, marring, scratched surfaces, and the upset or dropping of breakables.

Many of these fall under the care, custody and control exclusion, and should be covered under inland marine bailees' forms. All agreements regarding responsibility for the property in the insured's care need careful review and evaluation. Janitorial services typically employ casual labor and have high turnover, with minimal time or budget for training, which can increase the loss potential. Pre employment background checks and reference checks should be a part of the hiring process in order to protect clients. A major concern is failure to secure the premises during cleaning and especially upon completion of the work. This hazard increases with high employee turnover.

The cleaning service should have specific procedures addressing lockup and key control that include a final checklist by the supervisor of a particular client when the job is completed. Some areas of customers' premises may need to remain closed because they contain property susceptible to damage or contamination, dangerous materials, or confidential information.

Personal Injury exposures include invasion of privacy and even assault to the customers' employees. Failure to run background checks and review references on employees increases the hazard and reduces available defenses.

Workers compensation exposure can be high. Casual labor, high turnover and minimal training time are all factors affecting losses. Work is also frequently performed under time constraints, which can encourage workers to cut corners. Lung, eye, or skin irritations and reactions can result from cleaning chemicals. Slips and falls can occur during cleaning operations. Back injuries, hernias, sprains and strains can result from lifting. Employees can be assaulted while working "off hours" in empty buildings. Close supervision is needed. Workers may be injured in auto accidents during transportation to and from job sites.

Property exposures at the janitorial service's premises are usually limited to an office and storage of equipment, supplies, and vehicles. Cleaning supplies may contain flammable chemicals that require proper labeling, separation, and storage in approved containers and cabinets to reduce the potential for fire. There may be a garage area for vehicles transporting equipment and crew to job sites.

Crime exposure is from employee dishonesty, including theft of clients' property. Background checks, including criminal history, should be performed on all employees handling money. All ordering, billing and disbursement should be handled as separate duties with reconciliations occurring regularly. Supervision, monitoring and regular crew changes are all used to minimize the exposure.

Inland marine exposure includes accounts receivable if the janitorial service offers credit to customers, and valuable papers and records for customers' and suppliers' information. Contractors' equipment is limited to janitorial supplies and equipment, such as vacuum cleaners taken to the customer's premises. Some contractors may store some of their equipment on the customer's premises; others do their work with equipment provided by the client.

There may be a bailee's exposure for customers' property in the janitorial service's care, custody and control. Damage to high-valued items like carpeting and draperies could result in a sizable loss because a small spill or other damage could result in the entire item being unusable.

Automobile exposures are generally limited to driving to and from clients' premises with crew, equipment, and supplies. All drivers must be well trained and have valid licenses for the type of vehicle being driven. MVRs must be run on a regular basis. Random drug and alcohol testing should be conducted. Vehicles must be well maintained with records kept in a central location. If employees provide their own transportation to worksites, the exposure is limited to nonowned for work-related errands. If workers transport coworkers in personal autos, the cleaning service should verify that personal automobile insurance has been purchased.

Commercial Insurance And Business Industry Classification

  • SIC CODE: 7349 Building Cleaning and Maintenance Services NEC
  • NAICS CODE: 561720 Janitorial Services
  • Suggested ISO General Liability Code(s): 96816
  • Suggested Workers Compensation Code(s): 9014

Description for 7349: Building Cleaning and Maintenance Services

Division I: Services | Major Group 73: Business Services | Industry Group 734: Services To Dwellings And Other Buildings

7349 Building Cleaning and Maintenance Services: Establishments primarily engaged in furnishing building cleaning and maintenance services, not elsewhere classified, such as window cleaning, janitorial service, floor waxing, and office cleaning. General contractors and special trade contractors primarily engaged in building repair work are classified in Division C, Construction.

  • Acoustical tile cleaning service
  • Building cleaning service, interior
  • Chimney cleaning service
  • Custodians of schools on a contract or fee basis
  • Floor waxing service
  • Housekeeping (cleaning service) on a contract or fee basis
  • Janitorial services on a contract or fee basis
  • Lighting maintenance service (bulb replacement and cleaning)
  • Maid service on a contract or fee basis
  • Maintenance, building: except repairs
  • Office cleaning service
  • Service station cleaning and degreasing service
  • Telephone booths, cleaning and maintenance of
  • Venetian blind cleaning, including work done on owners'premises
  • Window cleaning service

Commercial Cleaning Insurance

If you operate a commercial cleaning company, carrying the right type of insurance will help to safeguard your business from a number of risks. It could ultimately prevent you from suffering severe financial losses that could potentially damage your business. To find out what type of commercial insurance you should carry - and how much coverage you should have - speak to a reputable insurance broekr that specializes in polices for commercial cleaning companies.

Types Of Small Business Insurance - Requirements & Regulations

Perhaps you have the next great idea for a product or service that you know will appeal to your local area. If you've got a business, you've got risks. Unexpected events and lawsuits can wipe out a business quickly, wasting all the time and money you've invested.

Commercial insurance steps in to help you manage these risks, avoiding a situation which requires you to pay exorbitant costs out-of-pocket.

Small Business Information

Insurance is so important to proper business function that both federal governments and state governments require companies to carry certain types. Thus, being properly insured also helps you protect your company by protecting it from government fines and penalties.

Small Business Insurance Information

In the business world, there are many risks faced by company's every day. The best way that business owners can protect themselves from these perils is by carrying the right insurance coverage.

The The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and regulatory support organization. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight.

Commercial insurance is particularly important for small business owners, as they stand to lose a lot more. Should a situation arise - a lawsuit, property damage, theft, etc. - small business owners could end up facing serious financial turmoil.

According to the SBA, having the right insurance plan in place can help you avoid major pitfalls. Your business insurance should offer coverage for all of your assets. It should also include liability and casual coverage.

Types Of Small Business Insurance

Choosing the right type of coverage is absolutely vital. You've got plenty of options. Some you'll need. Some you won't. You should know what's available. Once you look over your options you'll need to conduct a thorough risk assessment. As you evaluate each type of insurance, ask yourself:

  • What type of business am I running?
  • What are common risks associated with this industry?
  • Does this type of insurance cover a situation that could feasibly arise during the normal course of doing business?
  • Does my state require me to carry this type of insurance?
  • Does my lender or do any of my investors require me to carry this type of policy?

A licensed insurance agent or broker in your state can help you determine what kinds of coverages are prudent for your business types. If you find one licensed to sell multiple policies from multiple companies (independent agents) that person can often help you get the best insurance rates, too. Following is some information on some of the most common small business insurance policies:

Business Insurance Policy Type What Is Covered?
General Liability InsuranceWhat is covered under commercial general liability insurance? It steps in to pay claims when you lose a lawsuit with an injured customer, employee, or vendor. The injury could be physical, or it could be a financial loss based on advertising practices.
Product Liability InsuranceWhat is covered under product liability insurance? I pays an injured party's settlement or lawsuit claim arising from a defective product. These are usually caused by design defects, manufacturing defects, or a failure to provide adequate warning or instructions as to how to safely use the product.
Commercial Property InsuranceWhat is covered under business property insurance? General liability policies don't cover damages to your business property. That's what commercial property insurance is for. It protects all of the physical parts of your business: your building, your inventory, and your equipment, giving you the funds you need to replace them in the event of a disaster. If you work from home, you might consider a Home Based Business Insurance policy instead.
Business Owners Policy (BOP)What is covered under a business owners policy (BOP)? This is a policy designed for small, low-risk businesses. It simplifies the basic insurance purchase process by combining general liability policies with business income and commercial property insurance.
Commercial Auto InsuranceWhat is covered under business auto insurance? This type of insurance covers automobiles being used for business purposes. This could include a fleet of business-only vehicles or a single company car. In some cases it might cover your car or your employee's car while they're being used for business. These policies have much higher limits, ensuring you can cover your costs if one of these vehicles gets into an accident.
Commercial Umbrella PoliciesWhat is covered under commercial umbrella insurance? This type of policy is a sort of "gap" insurance. It covers your liability in the event that a court verdict or settlement exceeds your general liability policy limits.
Professional Liability (Errors & Omissions)What is covered under professional liability insurance? This type of business insurance is also known as malpractice oe E&O. It covers the damages that can arise from major mistakes, especially in high-stakes professions where mistakes can be devastating.
Surety BondWhat is covered under surety bonds? Bonding is a contract where one party, the SURETY (who assures the obligee that the principal can perform the task), guarantees the performance of certain obligations of a second party, the PRINCIPAL (the contractor or business who will perform the contractual obligation), to a third party, the OBLIGEE (the project owner who is the recipient of an obligation).


Who Needs General Liability Insurance? - Virtually every business. A single lawsuit or settlement could bankrupt your business five times over. You might also need this policy to win business. Many companies and government agencies won't do business with your company until you can produce proof that you've obtained one of these policies.

Business Insurance Required by Law

If you have any employees most states will require you to carry worker's compensation and unemployment insurance. Some states require you to insure yourself even if you are the only employee working in the business.

Your insurance agent can help you check applicable state laws so you can bring your business into compliance.

Other Types Of Small Business Insurance

There are dozens of other, more specialized forms of small business insurance capable of covering specific problems and risks. These forms of insurance include:

  • Business Interruption Insurance
  • Commercial Flood Insurance
  • Contractor's Insurance
  • Cyber Liability
  • Data Breach
  • Directors and Officers
  • Employment Practices Liability
  • Environmental or Pollution Liability
  • Management Liability
  • Sexual Misconduct Liability

Whether you need any or all of these policies will depend on the results of your risk assessment. For example, you probably don't need an environmental or pollution policy if you're running an IT company out of a leased office, but you would need data breach and cyber liability policies to fully protect your business.

Additional Resources For Contractors & Home Improvement Insurance

Learn about small business contractor's insurance, including what it covers, how much it costs - and how commercial insurance can help protect your contracting business from lawsuits.


Contractors And Home Improvement Insurance

A contractor that wants to begin or stay in business, liability coverage must be obtained for the premises or operations, off-site locations and products/completed operations exposures. These coverages may be included as a part of a businessowners policy (BOP) or purchased in a commercial general liability (CGL) policy. Owners and contractors protective liability and railroad protective liability coverages may also be required in certain cases in order for a contractor to obtain a particular job.

Physical damage coverage for tools, supplies and equipment, both on and off the contractor's premises, is a concern. Liability exposures at the premises of the contractor, and at the premises of the contractor's customer, must be properly addressed along with completed operations. Business insurance is very important as is workers compensation insurance protection for employees.

Contractors may work under a general contractor as a subcontractor in larger construction projects - like a new commercial site or residential subdivision. They can work on smaller projects directly with a home owner, usually specializing in renovations or remodels.

In business insurance speak, often called 'artisan contractors' or 'casual contractors', they are involved in many aspects of construction and contracting work – and include various trades and skills. Carpenters, painters, plumbers, electricians, roofers, tree trimmers, landscaping are just a few examples. They may do roofing, fencing, drywall, tile work and many other trades that involve skilled work with tools at the customer's premises.

An artisan contractor performs a single trade or job, and each has its own specialized liability needs with its own exposures to risk and accidents. Contractors liability insurance can offer coverage for bodily injury, property damage, advertising injury and medical payments.

Most artisan contractors should have commercial general liability at the very least, but many need broader coverages - like an umbrella to increase their limits of liability, inland marine policy to protect their tools, workers compensation if they have employees, and even commercial auto if they use vehicles for business purposes.

Minimum recommended small business insurance coverage: Business Personal Property, Employee Dishonesty, Contractors' Equipment and Tools, General Liability, Employee Benefits Liability, Umbrella Liability, Automobile Liability and Physical Damage, Hired and Non-owned Auto & Workers Compensation.

Other commercial insurance policies to consider: Building, Business Income with Extra Expense, Earthquake, Flood, Leasehold Interest, Real Property Legal Liability, Accounts Receivable, Builders Risk, Computers, Goods in Transit, Installation Floater, Valuable Papers and Records, Cyber Liability, Employment-related Practicesand Stop Gap Liability.


Janitorial Cleaning Services Insurance
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