Travelers Small Business Insurance Reviews 2018 (Ratings, Coverage & Complaints)

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Commercial General Liability Insurance

How much does commercial insurance cost?

Costs can vary widely based on industry and are also determined by zip code and often payroll and/or gross sales. Request a free quote to get an exact number.

What kind of business insurance do I need?

Most business owners need General Liability Insurance at the very least. If you have any non-owner employees, you will need workers compensation insurance too.

What is a Certificate of Insurance?

A Certificate of Insurance is proof of coverage. It lists the type and amount of liability coverage you have and other policy information when a third party requests it.

Is business insurance tax deductible?

Yes. you can deduct the cost of commercial insurance premiums. The IRS considers insurance a cost of doing business as long it benefits the business & serves a business purpose.

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Travelers Small Business Insurance Reviews

Travelers Reviews

Travelers Small Business Insurance Reviews 2018 (Ratings, Coverage & Complaints). Travelers Insurance was founded by J.G. Baterson in 1853 as St Paul Fire & Marine. More than 160 years after its founding, Travelers Insurance has risen to become one of the largest insurance companies in the U.S. The company is still headquartered in the St Paul, Minnesota. Travelers Insurance has operations in the U.S., United Kingdom, Canada, Lloyd's of London, Brazil and the Republic of Ireland.

Travelers Insurance holds the number 99 position on the Fortune 500 list of U.S. Largest companies. What is unusual about Travelers Insurance is that they have achieved such a high ranking even though their policies are largely sold through its network of 14,000 independent agents rather than dedicated sales. In 2006, Travelers Insurance was purchased by the MetLife Insurance group, but has retained their operating name.

If you are a small business owner looking to buy liability insurance, read Travelers small business insurance reviews to learn about Travelers's products.

Check out Travelers small business insurance reviews & ratings for general liability, workers comp and other commercial policies.

Information About Travelers Insurance

Travelers Insurance Company is listed on the New York Stock Exchange as TRV, and is also one of the 30 publicly traded firms that make-up the Dow Jones Industrial Average on a daily basis. With assets totaling $110 billion, Travelers has a huge competitive advantage in the marketplace. Travelers also offers a comprehensive range of business insurance products, services and great customer support. The Travelers small business insurance reviews on the Internet are decent.

Travelers Insurance Quick Facts

  • 3rd largest writer of commercial property insurance.
  • 2nd largest writer of personal lines through independent agents.
  • Assets of $110 billion as of 2009.
  • 30,000 employees nationwide.
  • Ranked #99 on the Fortune 500 list of U.S. Largest Companies.
  • #1 in 9 states.
  • Top 5 in 49 states.
  • Has 14,000 independent agencies and broker firms nationwide.

Travelers Small Business Insurance Products

Business Owners Policy: This policy, also called a BOP, bundles liability property insurance at a discounted rate. For business owners with a critical interest in their property, this is an easy way to reduce the price of both forms of protection. But it does not provide coverage for professional liabilities (claims that arise from wrongful practices by professionals), worker's compensation, auto insurance and health or disability insurance. You would need purchase all these policies separately. Travelers small business insurance ratings are good for the BOP

Workers Compensation: As a business owner it is vital to have worker's comp to cover yourself and your company from legal action. Workers compensation provides wage replacement and pays the medical expenses of employees who get injured while on the job. In exchange for these benefits, the employees relinquish their rights to sue their employer for the incident. It's also required under most state laws for any business with W2 employees. Travelers ratings for workers comp are good.

Data Breach: Nowadays most small businesses serve a wider market through e-commerce and social media platforms. You will want data breach coverage to restore public confidence, in case you fall victim to data breaches. A good data breach policy provides coverage for cyber extortion, data restoration, notification, legal representation and public relations costs.

Professional Liability: If your business provides a professional service, you need this insurance to cover you when you make errors or omissions in your line of work. This insurance protects your small business from damages if customers make claims that your business was negligent, gave inaccurate advice or misrepresented their services. Travelers business insurance reviews for errors and omissions are mixed.

Employment Practices Liability: Also know as EPLI, it is generally offered as a component of a worker's compensation policy. EPLI protects companies should workers make claims that an accident or illness was the result of unsafe working conditions. If you're not sure what's in your policy, ask your agent to be sure you have employers' liability insurance.

Commercial Auto: Commercial auto insurance provides protection to you from claims associated with property damage or injuries suffered by others in accidents you and your employees cause in your insured commercial vehicle. Commercial auto insurance is broken up to bodily injury and property damage coverage.

Commercial Umbrella: Umbrella insurance is extra liability insurance. It is designed to provide protection to you from major claims and lawsuits and as a result it helps protect your assets and your future. It does this in two ways: Provides additional liability coverage above the limits of your homeowners, auto, and boat insurance policies.

Management Liability: Management liability insurance provides financial protection helps to businesses, alongside with their directors, officers, managers and executives from allegations of discrimination, wrongful termination, sexual harassment and other "wrongful acts." It includes directors and office liability insurance, employment practices liability (EPL) insurance, fiduciary liability insurance, and "special crime" insurance (covering ransom, kidnap, and extortion exposures).

Travelers Claims Management

Travelers has a 24/7 claims center. You can file over the phone, or online. Travelers' login portal allows you access to all of your insurance information, pay bills, track claims and more. You can also file a claim with Travelers' mobile app, available on iOS and Android.

Getting A Travelers Quote

Getting a Travelers insurance quote is as simple as using their online quote tool to answer some questions about yourself, and the type of coverage that you need. You can then purchase your policy right online. If you ever need to edit your policy you can easily take care of that through your online account. You can also view your billing status there and switch to paperless billing, if you desire. Travelers small business insurance reviews about their online account are ok.

Travelers Small Business Insurance Reviews & Ratings

Travelers is generally regarded highly by multiple industry rating systems on its financial ability to meet commitments and on servicing factors such as claims payout. The NAIC found Travelers' ratio of complaint over premiums written slightly worse than the market average at 1.01 (a tad worse than market average of 1).

Travelers' financial strength rating is A++ (superior), according to ratings agency A.M. Best. Financial strength is important because it indicates how well an insurer can pay claims.

Travelers Business Insurance Pros & Cons


  • Excellent Financial Strength Rating.
  • Multiple policy lines available through same company.
  • Large network of local insurance agents across the country.
  • Mobile tools application for claims and policy services.
  • Informative and user-friendly website.


  • Not all coverage options are available in all states.
  • Some customer complaints reported with billing/collection and customer service issues.

Travelers Ratings Online

Following are some ratings found online which appear mixed:

  • - The Better Business Bureau rates them 3.83 out of 5 stars.
  • - Yelp rates them 2.0 out of 5 stars.
  • - Credit Karma rates them 2.4 out of 5 stars.

Travelers Insurance Contact Information

Address: One Tower Square, Hartford, CT 06183


Travelers Commercial Insurance - The Bottom Line

If you're strictly looking at price, Travelers probably isn't the right choice for you. But if you're interested in many coverage options, or you prefer dealing with local agents, Travelers is a solid option. With a presence in all 50 states and a reputation for excellent customer service, Travelers may be a competitive company to offer you a new small business insurance policy.

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Small Business Independent Insurance Association Ratings: Trusted Choice

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Travelers Small Business Insurance Reviews
Rated 4.3/5 based on 71 reviews

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